Fleet Uptime & Diagnostics Coordinator

JX Truck Center; City of Pewaukee (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

JX Enterprises, Inc. seeks a Fleet Support Coordinator to collaborate with dealership personnel, outside repair facilities, and customers to maximize uptime and manage fleet costs. The role offers an option to work out of Waukesha, WI or Wadsworth, IL, with a Monday–Friday shift from 11:00 a.m.

to 8:00 p.m. You will coordinate repairs, handle invoicing and POs, assist with warranty claims, provide emergency breakdown support, track remote diagnostics, and help drive cost efficiency across fleet

Qualifications

• High school diploma or equivalent and two years of related work experience.
• 3+ years experience as a technician or Service Advisor in a heavy duty truck environment.
• Intermediate Google Apps or related computer skills.
• Demonstrated organizational skills, attention to detail, and ability to work independently.
• Valid driver’s license required.
• Entrepreneurial mindset with pioneering spirit and commitment to continuous professional development.

Responsibilities

• Coordinate repair processes across assigned, lease/rental, used, and external fleets to minimize downtime and maintain high customer satisfaction.
• Review and invoice repair orders, issue purchase orders, research unit repair histories, and ensure accurate billing practices per industry and company standards.
• Assist dealers and customers with warranty repairs to ensure prompt and efficient resolution.
• Provide breakdown and emergency support, including participating in an on-call weekend rotation.
• Track remote diagnostic systems (e.g., Smartlinq) to identify fleet issues and educate staff and customers on diagnostic tools.
• Review repair data, analyze maintenance and manage cost-efficiency across all fleet service activities.
• Partner with dealership personnel, service technicians, and internal teams to streamline vehicle reconditioning and improve service delivery.
• Perform other dynamic duties as assigned to support business.

Skills

Heavy duty truck experience

Organizational skills

Google Apps proficiency

Valid driver’s license

Entrepreneurial mindset

Education

High school diploma or equivalent

Job description

JX Enterprises, Inc. seeks a Fleet Support Coordinator to collaborate with dealership personnel, outside repair facilities, and customers to maximize uptime and manage fleet costs. The role offers an option to work out of Waukesha, WI or Wadsworth, IL, with a Monday–Friday shift from 11:00 a.m.

to 8:00 p.m. You will coordinate repairs, handle invoicing and POs, assist with warranty claims, provide emergency breakdown support, track remote diagnostics, and help drive cost efficiency across fleet