Fleet Title & Registration Specialist

The Bancorp; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Bancorp in Orlando seeks a Tag and Title Clerk to manage tag and title documentation, registrations, and related filings for the Fleet Management Services team. You will ensure timely, accurate processing and compliance across states, coordinating with internal and external partners.

Role requires attention to detail, organizational skills, and ability to handle multiple tasks. Travel is required; base responsibilities support fleet financing and operations within Lease Finance.

Qualifications

• High school diploma or an equivalent combination of experience.
• 2 years of experience in a clerical and/or accounting support role, including 1 year of automotive titling experience.
• Valid driver's license with no more than 2 moving violations or at-fault accidents within the last 3 years (preferred).
• Excellent verbal, written, and interpersonal communication skills (preferred).
• Strong customer service skills (preferred).

Responsibilities

• Prepares tag and title documents and verifies associated costs for the Lease Finance Department.
• Processes incoming and outgoing Manufacturer's Statements of Origin and titles to meet daily deadlines.
• Processes new and renewal vehicle registrations in the state where each vehicle is titled.
• Processes title applications for retail sales and prepares titles for wholesale sales.
• Manages the Fleet Management title inventory.
• Submits all legal transfer work accurately to the Department of Motor Vehicles.
• Updates and maintains the system used to verify and track out-of-state titles.
• Administers the Electronic Lien and Title program for mandatory states.
• Maintains PAA Certification and PA Notary credentials for Pennsylvania-based responsibilities, obtaining each within 3 months of hire.
• Compiles and maintains a complete list of outstanding title work and reports status to management.
• Provides management with a current list of outstanding titles by the monthly deadline.
• Prepares a monthly report of funds not collected from wholesalers due to missing or incomplete title work.
• Maintains a monthly list of customer tags and registrations to keep renewals current and processes the yearly renewal of dealer tags.
• Develops close working relationships with internal underwriting and risk teams, as well as external third-party providers and merchants.
• Initiates and maintains vendor relationships, providing credit and risk solutions in accordance with applicable processes, procedures, and standards.
• Assists Regional License and Title teams with tag and title requests.
• Cross-trains team members on title clerk responsibilities and directs the title runner's daily routine.
• Performs backup runner activities as needed.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Team collaboration

Customer service

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Job description

The Bancorp in Orlando seeks a Tag and Title Clerk to manage tag and title documentation, registrations, and related filings for the Fleet Management Services team. You will ensure timely, accurate processing and compliance across states, coordinating with internal and external partners.

Role requires attention to detail, organizational skills, and ability to handle multiple tasks. Travel is required; base responsibilities support fleet financing and operations within Lease Finance.