Tag & Title Operations Specialist

Group 1 Automotive; Bowie (MD); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) with company match

Paid vacation

Employee Vehicle Purchase Program

Professional work environment

Job summary

Group 1 Toyota Bowie is seeking a dedicated Tag and Title Support Specialist to join our team. You will handle registration and titling documents, coordinating with dealerships, financial institutions, customers, and internal stakeholders to obtain missing materials and ensure compliance with established processes.

The role requires 2+ years of automotive dealership title experience, strong organizational skills, and proficiency in Microsoft Office. Experience with CDK is a plus.

Qualifications

• 2+ years of automotive dealership title experience required.
• High school diploma or equivalent required.
• Strong attention to detail with the ability to maintain accurate records.
• Proficient in Microsoft Office (Outlook, Excel, and Word).
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Review deal paperwork for accuracy, completeness, and compliance.
• Ensure all required title and registration documents are received before processing.
• Identify missing or incorrect documentation and coordinate corrections with dealership personnel.
• Maintain organized electronic and physical records in accordance with company and regulatory requirements.
• Track outstanding documentation and follow up to ensure timely completion.
• Communicate with dealerships, customers, lenders, auction companies, and third-party vendors to obtain required documents.
• Update document status and maintain accurate records in the dealership management system (CDK).
• Respond promptly to documentation inquiries and provide status updates to stakeholders.
• Partner with sales, finance, accounting, and management teams to resolve documentation issues.
• Assist with title audits, reporting, and departmental recordkeeping.
• Support the Tag & Title team by helping balance workloads, improving processes, and providing backup assistance as needed.
• Maintain accuracy, meet turnaround expectations, and contribute to departmental productivity and customer service goals.

Skills

Automotive title experience

Detail oriented

Organization

Time management

MS Office

Independent work

Education

High school diploma or equivalent

Tools

CDK

Job description

Group 1 Toyota Bowie is seeking a dedicated Tag and Title Support Specialist to join our team. You will handle registration and titling documents, coordinating with dealerships, financial institutions, customers, and internal stakeholders to obtain missing materials and ensure compliance with established processes.

The role requires 2+ years of automotive dealership title experience, strong organizational skills, and proficiency in Microsoft Office. Experience with CDK is a plus.