Vehicle Title & Records Specialist

Dealer Services Network; Orlando (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

401(k) and matching

Dental, vision, life, and health保险

Employee assistance program

Paid time off

Retirement plan

Job summary

Dealer Services Network in Orlando is seeking an agency title clerk to handle customer service via phone and email, process motor vehicle titles, and maintain organized records. The role requires attention to detail and the ability to work independently or with a team.

The position offers a full-time schedule, day shift, and benefits including 401(k) matching, health and life insurance, and paid time off.

Qualifications

• High school diploma or GED plus equivalent education and experience.
• Criminal background check required.

Responsibilities

• Provides direct customer service via phone and email.
• Completes motor vehicle forms and title documents.
• Maintains organized office and paperwork.
• Scans, files, and manages inventory control of documents.
• Prepares transactions for motor vehicle run and reviews completed transactions.
• Ensures completed transaction files are checked and contacts clients for reminders.
• Researches, verifies, and processes titles and registrations for vehicles, boats, and recreational vehicles.
• Processes handicap permits.
• Maintains a positive, empathetic, professional attitude toward customers.
• Interacts with the general public and responds promptly and politely to inquiries.
• Acknowledges and resolves customer issues.

Skills

Written communication

Verbal communication

Interpersonal skills

Attention to detail

Computer basics

Independent worker

Team player

Adaptability

Education

High school diploma or GED

Tools

Basic software proficiency

Job description

Dealer Services Network in Orlando is seeking an agency title clerk to handle customer service via phone and email, process motor vehicle titles, and maintain organized records. The role requires attention to detail and the ability to work independently or with a team.

The position offers a full-time schedule, day shift, and benefits including 401(k) matching, health and life insurance, and paid time off.