Fleet Technology & Systems Manager

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a senior Applications/Technology program manager in Illinois to develop and drive strategic technology initiatives for logistics and operations. You will coordinate cross-functional teams, manage vendor relationships, and oversee end-to-end project delivery.

The role requires strong analytical and project management skills, experience with TMS and logistics platforms, and a track record of implementing process improvements to boost service and efficiency.

Qualifications

• Bachelor's degree or equivalent related work experience.
• Experience supporting business applications or logistics systems.
• Experience leading system implementations or process improvements.
• Strong analytical, project management, and problem-solving skills.
• Experience managing cross-functional stakeholder relationships.

Responsibilities

• Develop and execute application strategies aligned with goals.
• Establish roadmaps and prioritize enhancements based on business needs.
• Lead system implementations, upgrades, and integrations.
• Define scope, timelines, risks, and success metrics.
• Manage testing, deployments, and post-launch support.
• Develop dashboards, KPIs, and reporting tools.
• Investigate issues, determine root causes, and drive resolutions.

Skills

Project Management

Data Analytics

Problem-Solving

Analytical Skills

Cross-Functional Influence

Education

Bachelor's degree in Business, Supply Chain, IT, or Engineering

Tools

TMW Operations

Samsara

Trimble FleetHub

TMT Fleet Maintenance

Microsoft Office

API Integrations

Job description

• Develop and execute application strategies aligned with operational and organizational goals
• Establish technology roadmaps and prioritize enhancements based on business needs and user feedback
• Serve as primary liaison between Operations, Technology, Account Management, and third-party vendors
• Lead system implementations, upgrades, integrations, migrations, and optimization projects
• Define project scope, requirements, timelines, risks, and success metrics
• Manage project execution, testing, user acceptance testing, deployments, and post-launch support
• Analyze operational workflows and identify automation, visibility, and efficiency improvements
• Develop and leverage dashboards, KPIs, scorecards, and reporting tools
• Investigate application and business system issues, determine root causes, and drive resolutions
• Manage vendor relationships, escalations, enhancement requests, and stakeholder communications
• Support training, documentation, change management, and user adoption initiatives
• Mentor application support team members and lead cross-functional project teams
• Drive continuous improvement to enhance service, productivity, operational performance, and customer outcomes

Requirements

• Bachelor's degree in Business, Supply Chain, Information Technology, Engineering, or a related field, or equivalent related work experience
• Experience supporting business applications, operational technology platforms, or logistics systems
• Experience leading system implementations, technology projects, or process improvement initiatives
• Strong analytical, project management, and problem-solving skills
• Experience managing cross-functional stakeholder relationships and driving business outcomes
• Proficiency with Microsoft Office applications and reporting tools
• Experience with Transportation Management Systems (TMS), fleet management applications, or logistics technology platforms
• Experience with TMW Operations, Samsara, Trimble FleetHub, TMT Fleet Maintenance, or similar operational systems
• Experience with data analytics, reporting solutions, application support, or business systems management
• Experience supporting dedicated transportation, truckload, LTL, intermodal, drayage, fleet maintenance, warehouse management, or yard management operations
• Knowledge of API integrations, system interfaces, and application connectivity concepts
• Experience leading change management and user adoption initiatives
• PMP, Lean Six Sigma, Agile, or related professional certification
• Experience leveraging emerging technologies, automation tools, or artificial intelligence solutions
• Demonstrated ability to influence cross-functional teams and drive strategic technology initiatives
• Ability to pass a pre-employment drug test if required after a conditional offer

Core Competencies

Demonstrates expertise in leading system implementations, managing cross-functional stakeholder relationships, and driving operational improvements through data analytics and reporting tools. Proficient in leveraging technology platforms to enhance service delivery and operational performance.

Highest-signal resume keywords

• Project Management
• Data Analytics
• Transportation Management Systems (TMS)
• Change Management
• PMP Certification

Hard Skills

• System Implementations
• Operational Technology Platforms
• Process Improvement
• API Integrations
• Application Support

Soft Skills

• Analytical Skills
• Problem-Solving
• Influencing Cross-Functional Teams

Certifications & Qualifications

• PMP
• Lean Six Sigma
• Agile

Industry Keywords

• Logistics Systems
• Fleet Management
• Warehouse Management
• Yard Management
• Intermodal Operations

Tools & Technologies

• Microsoft Office
• TMW Operations
• Samsara
• Trimble FleetHub
• TMT Fleet Maintenance