Fleet Technology & Systems Lead

RXO, Inc.; Naperville (IL); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Paid time off (holidays, PTO)

401(k) retirement plan

Insurance: health, vision, dental

EAP

Tuition reimbursement

Tax-Advantaged Accounts

Job summary

RXO, Inc. in Naperville, IL, is seeking a Fleet Technology & Systems Manager to lead the strategy, optimization, and support of RXO Dedicated Transportation's operational technology ecosystem.

You will collaborate with Operations, technology teams, vendors, and business leaders to drive application performance, user adoption, data visibility, and continuous improvement, delivering scalable tech solutions for transportation operations.

Qualifications

• Bachelor's degree in Business, Supply Chain, Information Technology, Engineering, or related field; or equivalent experience.
• Experience supporting business applications, OT platforms, or logistics systems.
• Experience leading system implementations, tech projects, or process improvement initiatives.
• Strong analytical, project management, and problem-solving skills.
• Experience managing cross-functional stakeholder relationships and driving business outcomes.
• Proficiency with Microsoft Office applications and reporting tools.

Responsibilities

• Develop and execute application strategies aligned with operational and organizational goals.
• Establish technology roadmaps and prioritize enhancements based on business needs and user feedback.
• Serve as the primary liaison between Operations, Technology, Account Management, and vendors.
• Lead system implementations, upgrades, integrations, migrations, and optimization projects.
• Define project scope, requirements, timelines, risks, and success metrics; manage execution.
• Coordinate testing, user acceptance testing, deployment, and post-launch support.
• Analyze workflows and identify opportunities for automation, visibility, and efficiency improvements.
• Develop dashboards, KPIs, scorecards, and reporting tools for decision-making.
• Investigate issues, determine root causes, and drive resolution efforts.
• Manage vendor relationships, escalations, and stakeholder communications.
• Support training, documentation, change management, and user adoption.
• Mentor team members and lead cross-functional project teams.
• Drive continuous improvement for service, productivity, and customer outcomes.

Skills

Strategic leadership

Cross-functional collaboration

Project management

Analytical skills

Problem solving

Microsoft Office & reporting tools

Education

Bachelor's degree in Business, Supply Chain, IT, Engineering

Tools

TMS / fleet systems

API integrations / data interfaces

Job description

RXO, Inc. in Naperville, IL, is seeking a Fleet Technology & Systems Manager to lead the strategy, optimization, and support of RXO Dedicated Transportation's operational technology ecosystem.

You will collaborate with Operations, technology teams, vendors, and business leaders to drive application performance, user adoption, data visibility, and continuous improvement, delivering scalable tech solutions for transportation operations.