Fleet Technology & Systems Manager

RXO; Southfield (MI); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Paid time off including holidays and a

401(k) retirement plan

Health insurance

Employee assistance program

Tuition reimbursement

Commuter benefits

Job summary

RXO seeks a Fleet Technology & Systems Manager to lead strategy, optimization, and support of RXO Dedicated Transportation's tech ecosystem. You will work with operations, tech teams, vendors, and leaders to drive performance, adoption, visibility, and continuous improvement across the business.

You will oversee technology roadmaps, system implementations, and data-driven decision making to enable scalable growth and operational excellence.

Qualifications

• Bachelor's degree in Business, Supply Chain, IT, Engineering, or related field or equivalent experience.
• Experience supporting business applications, operations tech platforms, or logistics systems.
• Experience leading system implementations, technology projects, or process improvement initiatives.
• Strong analytical, PM, and problem-solving skills.
• Experience managing cross-functional stakeholder relationships and driving business outcomes.
• Proficiency with Microsoft Office applications and reporting tools.

Responsibilities

• Develop and execute application strategies aligned with operational goals.
• Establish technology roadmaps and prioritize enhancements based on business needs.
• Serve as the primary liaison between Operations, Technology, Account Management, and vendors.
• Lead system implementations, upgrades, integrations, migrations, and optimization projects.
• Define scope, timelines, risks, and success metrics while managing execution.
• Coordinate testing, user acceptance testing, deployment activities, and post-launch support.
• Analyze workflows and identify opportunities for automation, visibility, and efficiency improvements.
• Develop dashboards, KPIs, scorecards, and reporting tools for decision-making.
• Investigate issues, determine root causes, and drive resolution efforts.
• Manage vendor relationships, escalations, and stakeholder communications.
• Support training, documentation, change management, and user adoption initiatives.
• Mentor team members and lead cross-functional project teams.
• Drive continuous improvement to enhance service, productivity, and outcomes.

Skills

Analytical skills

Project management

Stakeholder management

Reporting tools

Education

Bachelor's degree

Tools

TMW Operations

Samsara

Trimble FleetHub

TMT Fleet Maintenance

APIs & integrations

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $95,000- $105,000 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As the Fleet Technology & Systems Manager you will lead the strategy, optimization, and support of RXO Dedicated Transportation's operational technology ecosystem. Working cross-functionally with operations, technology teams, vendors, and business leaders, you will drive application performance, user adoption, data visibility, and continuous improvement initiatives. This role serves as a key partner to Dedicated Operations, ensuring technology solutions support business objectives, operational excellence, and scalable growth.

What your day-to-day will look like:'

• Develop and execute application strategies aligned with operational and organizational goals
• Establish technology roadmaps and prioritize enhancements based on business needs and user feedback
• Serve as the primary liaison between Operations, Technology, Account Management, and third-party vendors
• Lead system implementations, upgrades, integrations, migrations, and optimization projects
• Define project scope, requirements, timelines, risks, and success metrics while managing project execution
• Coordinate testing, user acceptance testing, deployment activities, and post-launch support
• Analyze operational workflows and identify opportunities for automation, visibility, and efficiency improvements
• Develop and leverage dashboards, KPIs, scorecards, and reporting tools to support operational decision-making
• Investigate application and business system issues, determine root causes, and drive resolution efforts
• Manage vendor relationships, escalations, enhancement requests, and stakeholder communications
• Support training, documentation, change management, and user adoption initiatives
• Mentor application support team members and lead cross-functional project teams
• Drive continuous improvement efforts that enhance service, productivity, operational performance, and customer outcomes

At a minimum, you'll need:

• Bachelor's degree in Business, Supply Chain, Information Technology, Engineering, or a related field, or equivalent related work experience
• Experience supporting business applications, operational technology platforms, or logistics systems
• Experience leading system implementations, technology projects, or process improvement initiatives
• Strong analytical, project management, and problem-solving skills
• Experience managing cross-functional stakeholder relationships and driving business outcomes
• Proficiency with Microsoft Office applications and reporting tools

It'd be great if you also have:

• Experience with Transportation Management Systems (TMS), fleet management applications, or logistics technology platforms
• Experience with TMW Operations, Samsara, Trimble FleetHub, TMT Fleet Maintenance, or similar operational systems
• Experience with data analytics, reporting solutions, application support, or business systems management
• Experience supporting dedicated transportation, truckload, LTL, intermodal, drayage, fleet maintenance, warehouse management, or yard management operations
• Knowledge of API integrations, system interfaces, and application connectivity concepts
• Experience leading change management and user adoption initiatives
• PMP, Lean Six Sigma, Agile, or related professional certification
• Experience leveraging emerging technologies, automation tools, or artificial intelligence solutions to improve business processes
• Demonstrated ability to influence cross-functional teams and drive strategic technology initiatives

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Competitive pay

• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

• 401(k) retirement plan with up to 5% company match

• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

• Employee Assistance Program (EAP)

• Tuition reimbursement, adoption assistance

• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.