Fleet Systems & Data Coordinator

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Commonwealth of Massachusetts seeks a Fleet Systems Coordinator to support fleet technology platforms, ensuring data integrity and efficient operations across agencies. The role focuses on FMIS, telematics, reporting, and system upgrades within a hybrid work environment.

Ideal candidates will have experience with fleet operations, data governance, and strong communication skills to support agency users and vendor partners.

Qualifications

• Three years of professional experience in work simplification, management analysis, program analysis, or related fields.
• Substitutions allow degrees in relevant fields to replace experience.

Responsibilities

• Support the daily administration, operation, and maintenance of fleet technology platforms, including telematics and FMIS.
• Coordinate system deployments, upgrades, installations, and operational enhancements.
• Monitor system performance and identify data discrepancies, process inefficiencies, and operational issues requiring escalation.
• Maintain accurate fleet records, system inputs, and operational tracking tools.
• Develop and maintain reports, dashboards, performance metrics, and operational summaries.
• Coordinate with vendors and agency stakeholders regarding installations, service requests, system issues, and operational activities.
• Administer user access across fleet systems, including account provisioning, modification, and deactivation.
• Review invoices, track expenditures, and assist with reconciliation activities related to fleet systems and services.

Skills

Fleet management systems

Telematics platforms

Data analysis

Stakeholder engagement

Customer service

Written and verbal communication

Education

Bachelor’s degree in business administration, public administration or related

Graduate degree in business administration, public administration or industrial management

Tools

Excel

Job description

Commonwealth of Massachusetts seeks a Fleet Systems Coordinator to support fleet technology platforms, ensuring data integrity and efficient operations across agencies. The role focuses on FMIS, telematics, reporting, and system upgrades within a hybrid work environment.

Ideal candidates will have experience with fleet operations, data governance, and strong communication skills to support agency users and vendor partners.