Fleet Service Manager – Growth & Customer Excellence

Rush Enterprises; Gulfport (MS); Vor Ort; USD 70.000 - 80.000; Vollzeit

Benefits dieser Stelle

401K

Stock purchase

Incentives for performance

Advancement opportunities

Zusammenfassung

Rush Truck Centers is seeking a Service Manager to lead an efficient and profitable service department in Gulfport, Mississippi. The role focuses on budgeting, staffing, customer retention, cost controls, and maintaining service records.

The position offers growth within a large nationwide network of truck and bus dealerships. Responsibilities include budgeting, performance monitoring, technician productivity, and building strong ties with customers and local schools to support recruitment.

Qualifikationen

• High school diploma required.
• Two years service department experience in a commercial dealership environment required.
• Must possess a current and valid driver's license meeting insurability guidelines.

Aufgaben

• Prepare and administer an annual operating budget for the service department.
• Monitor department performance using reporting and tracking systems.
• Monitor technicians daily productivity reports and payroll records.
• Establish and maintain good relationships with customers to encourage repeat and referral business.
• Build relationships with vocational/technical schools to support recruitment.
• Prepare pricing guides and maintenance menus for common labor operations.
• Maintain 72-hour follow-up with customers to confirm satisfaction.
• Maintain reporting systems required by management and corporate personnel.

Kenntnisse

Two years service department

Ausbildung

High school diploma

Jobbeschreibung

Rush Truck Centers is seeking a Service Manager to lead an efficient and profitable service department in Gulfport, Mississippi. The role focuses on budgeting, staffing, customer retention, cost controls, and maintaining service records.

The position offers growth within a large nationwide network of truck and bus dealerships. Responsibilities include budgeting, performance monitoring, technician productivity, and building strong ties with customers and local schools to support recruitment.