Fleet Route Dispatcher — Optimize 5-Truck Deliveries

Lkjordan; Houston (TX); Sur place; USD 30 000 - 34 000; Plein temps

Résumé du poste

L.K. Jordan & Associates in Southwest Houston is seeking a Dispatcher to coordinate daily delivery routes for a five-truck fleet. You will work with the Warehouse Manager and Shipping Department to ensure accurate, timely deliveries and outstanding customer service in a fast-paced setting.

The role requires 1–3 years of dispatching or logistics experience, strong communication, and the ability to multitask under pressure. Proficiency with GPS tracking, Excel, and dispatch software is beneficial.

Qualifications

• 1–3 years of dispatching, logistics, or transportation experience.
• Strong communication and customer service skills.
• Able to multitask and work under pressure.
• Familiar with route-planning tools or GPS tracking systems.
• Organizational and problem-solving abilities.
• Proficient with Excel and dispatch software.
• Knowledge of shipping and warehouse operations is a plus.
• Availability to work beyond 3:00 PM when needed.

Responsabilités

• Plan, schedule, and dispatch daily routes for five trucks, maximizing efficiency and on-time deliveries.
• Monitor driver locations and delivery progress using GPS or tracking systems.
• Communicate route changes, delays, and urgent updates to drivers throughout the day.
• Coordinate with warehouse and shipping teams to confirm order accuracy, loading readiness, shipment priorities, and pickup and delivery schedules.
• Communicate shortages, delays, and operational issues to the appropriate departments.
• Respond to customer inquiries about delivery status and scheduling, and proactively communicate delivery windows or changes.
• Resolve delivery concerns and customer complaints professionally.
• Maintain accurate delivery logs, driver assignments, manifests, load sheets, and dispatch records.
• Track delivery performance and report issues or opportunities to improve route efficiency.
• Monitor truck availability, maintenance needs, and driver schedules.
• Reinforce safety procedures and support shipping operations with paperwork, data entry, and coordination as needed.

Connaissances

Communication

Customer service

Multitasking

Prioritization

GPS tracking

Route planning

Dispatch software

Outils

Dispatch software

Excel

Description du poste

L.K. Jordan & Associates in Southwest Houston is seeking a Dispatcher to coordinate daily delivery routes for a five-truck fleet. You will work with the Warehouse Manager and Shipping Department to ensure accurate, timely deliveries and outstanding customer service in a fast-paced setting.

The role requires 1–3 years of dispatching or logistics experience, strong communication, and the ability to multitask under pressure. Proficiency with GPS tracking, Excel, and dispatch software is beneficial.