Fleet & Rental Operations Director

Crain Buick GMC of Springdale; Little Rock (AR); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary + bonuses

Health benefits + PTO

Long-term growth path

Direct access to ownership

Founding role in growing company

Job summary

Crain Buick GMC of Springdale seeks a Fleet & Rental Operations Director to launch and run a brand-new rental car and truck operation in Central Arkansas. This in-person, full-time role demands starting from scratch with ownership of systems, teams, and revenue growth.

You’ll lead daily rental operations, manage fleet, and build partnerships while reporting to ownership and shaping the customer experience.

Qualifications

• 2+ years in the rental car or fleet management space.
• Strong leadership and operations background.
• Tech-savvy with experience implementing rental or CRM platforms.
• Excellent communication, organization, and customer service instincts.

Responsibilities

• Launch and lead all day-to-day rental operations.
• Build and manage a high-performing team from scratch.
• Oversee fleet acquisition, maintenance, and utilization.
• Create systems for reservations, billing, and customer experience.
• Forge partnerships with service centers, dealerships, and insurance companies.
• Drive marketing strategy to grow customer base.
• Monitor KPIs, manage budgets, and report directly to ownership.

Skills

Fleet management

Leadership

CRM platforms

Operations

Tools

CRM software

Job description

Position:Fleet & Rental Operations Director

Location: Crain Corporate

Little Rock, AR

Job Id:409

# of Openings:1

Fleet & Rental Operations Director -- Lead a New Rental Car & Truck Company

Full-Time | In-Person

Looking to lead something big -- and build it from scratch?

Crain Automotive is launching a brand-new, fully funded rental car and truck company in Central Arkansas, and we’re looking for a bold, high-energy leader to bring it to life. The land is secured, the resources are in place, and now we need a fleet-savvy, operations-driven leader to bring it all to life!

This is a rare, career-defining opportunity to launch and scale an entire business — from building systems and hiring your dream team, to managing the fleet and growing revenue. If you thrive in high-ownership roles and are hungry to make an impact, this is your moment.

What You’ll Do:

• Launch and lead all day-to-day rental operations
• Build and manage a high-performing team from scratch
• Oversee fleet acquisition, maintenance, and utilization
• Create systems for reservations, billing, and customer experience
• Forge partnerships with service centers, dealerships, and insurance companies
• Drive marketing strategy to grow customer base
• Monitor KPIs, manage budgets, and report directly to ownership

What We’re Looking For:

• 2+ years in the rental car or fleet management space
• Strong leadership and operations background
• Tech-savvy, with experience implementing rental or CRM platforms
• Excellent communication, organization, and customer service instincts

Bonus Points For:

• Prior experience launching or managing a rental location
• Existing relationships in the local automotive/insurance industries
• Passion for customer experience and operational efficiency

What You’ll Get:

• Competitive base salary + performance bonuses
• Health benefits + paid time off
• Long-term growth path with true leadership autonomy
• Direct access to and support from company ownership
• The chance to be the founding force behind a growing company

If you're ambitious, hands-on, and ready to lead something new — we want to meet you!