Fleet & Rental Operations Director

Crain Automotive Holdings, LLC; Little Rock (AR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary + performance bonuses

Health benefits + paid time off

Long-term growth path

Direct access to ownership

Job summary

Crain Automotive Holdings, LLC in Little Rock, Arkansas is seeking a Fleet & Rental Operations Director to lead the launch of a new rental car and truck company. This role offers a unique opportunity to build operations from the ground up, manage a high-performing team, and drive marketing strategies. Ideal candidates should possess 2+ years in rental car or fleet management, strong leadership skills, and a passion for operational efficiency. Competitive salary and benefits are included.

Qualifications

• 2+ years in the rental car or fleet management space.
• Strong leadership and operations background.
• Entrepreneurial mindset—builder, problem-solver, decision-maker.
• Tech-savvy, with experience implementing rental or CRM platforms.
• Excellent communication, organization, and customer service instincts.

Responsibilities

• Launch and lead all day-to-day rental operations.
• Build and manage a high-performing team from scratch.
• Oversee fleet acquisition, maintenance, and utilization.
• Create systems for reservations, billing, and customer experience.
• Forge partnerships with service centers, dealerships, and insurance companies.
• Drive marketing strategy to grow customer base.
• Monitor KPIs, manage budgets, and report directly to ownership.

Skills

Leadership

Operations management

Problem-solving

Customer service

Tech-savvy

Job description

Fleet & Rental Operations Director – Lead a New Rental Car & Truck Company

West Little Rock, Arkansas

Full-Time | In-Person

Looking to lead something big -- and build it from scratch?

Crain Automotive is launching a brand-new, fully funded rental car and truck company in Central Arkansas, and we’re looking for a bold, high-energy leader to bring it to life. The land is secured, the resources are in place, and now we need a fleet-savvy, operations-driven leader to bring it all to life!

This is a rare, career-defining opportunity to launch and scale an entire business — from building systems and hiring your dream team, to managing the fleet and growing revenue. If you thrive in high-ownership roles and are hungry to make an impact, this is your moment.

What You’ll Do

• Launch and lead all day-to-day rental operations
• Build and manage a high-performing team from scratch
• Oversee fleet acquisition, maintenance, and utilization
• Create systems for reservations, billing, and customer experience
• Forge partnerships with service centers, dealerships, and insurance companies
• Drive marketing strategy to grow customer base
• Monitor KPIs, manage budgets, and report directly to ownership

What We’re Looking For

• 2+ years in the rental car or fleet management space
• Strong leadership and operations background
• Entrepreneurial mindset—builder, problem-solver, decision-maker
• Tech-savvy, with experience implementing rental or CRM platforms
• Excellent communication, organization, and customer service instincts

Bonus Points For

• Prior experience launching or managing a rental location
• Existing relationships in the local automotive/insurance industries
• Passion for customer experience and operational efficiency

What You’ll Get

• Competitive base salary + performance bonuses
• Health benefits + paid time off
• Long-term growth path with true leadership autonomy
• Direct access to and support from company ownership
• The chance to be the founding force behind a growing company

If you're ambitious, hands-on, and ready to lead something new — we want to meet you!