Fleet Processing Clerk

Avis Budget Group International; Virginia Beach (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid training

Job summary

Avis Budget Group is hiring for a MSO Processor in Virginia Beach. The role focuses on timely and accurate MSO processing, handling customer inquiries by phone and email, and providing necessary research and documentation to support operations.

Ideal candidates will have 3–5 years of data entry experience, strong MS Office/Excel skills, and excellent communication. This on-site position offers an hourly wage with bonus opportunities and broad employee benefits.

Qualifications

• Must have high school diploma or GED.
• 3–5 years data entry experience; customer service skills required.
• Able to type a minimum of 35 wpm; proficient with MS Office/Excel.

Responsibilities

• Process MSOs and related paperwork.
• Respond to phone calls and emails with research and documentation.
• Conduct plate checks and shipping of physical titles.
• Attend meetings to discuss process improvements.

Skills

Data entry

Customer service

Attention to detail

Typing 35 wpm

Education

High School diploma/GED

Tools

MS Office

Excel

Job description

Driven to be the Best

People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

MSO Processor is responsible for ensuring all Avis Budget Group MSO paperwork is processed timely and accurately. Respond to incoming calls and e-mails promptly, providing all necessary research and documentation needed.

What You’ll Do:

• Process MSOs, by keying in VRU etc.
• Conduct plate checks
• Send and reply to emails.
• Shipping Physical Titles
• Attend meetings to discuss processes and ways to improve productivity

Perks You’ll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance

• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We’re Looking For:

• Punctual and reliable
• Effective verbal and written communication
• Detail oriented
• Able to type a minimum of 35 wpm
• Ability to work within different computer programs simultaneously.
• Can follow multi-step directions
• High School degree/GED required
• 3-5 years data entry experience, customer service skills required. Must be PC literate (MS office/Excel)
• Excellent data entry skills, multi-tasking, and organizational skills, good verbal and written communication skills required.
• Good analytical skills and some macro knowledge are preferred. Must be able to work in a fast-paced work environment.

The hourly starting salary for this position is$18.50 hourly. This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,we’removing the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where weoperate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisementdoes not constitutea promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits informationisaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time, with or without notice, subject to applicable law. This position may be with any affiliate ofAvisBudget Group.

Virginia BeachVirginiaUnited States of America