Vehicle Registration Renewal Processor

Avis Budget Group; Virginia Beach (VA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and Disability insurance

401(k) Retirement Plan with company-mu

Employee discounts

Employee Assistance Program

Job summary

Avis Budget Group is seeking a Vehicle Registration Renewal Processor who will handle high-volume data entry, respond to emails, and coordinate between states to ensure decals and registrations are current. You will process forms, request decals/plates, and support temporary staff while generating monthly reports and macros.

The role requires 3–5 years of data entry and customer service experience, MS Office proficiency, and strong communication and organizational skills.

Qualifications

• High School degree or GED required.
• 3-5 years data entry experience and customer service skills.
• PC literate with MS Office/Excel.
• Strong data entry, multitasking and organizational skills.
• Clear verbal and written communication skills.
• Analytical abilities and some macro knowledge preferred.
• Able to work in a fast-paced environment.
• Background check and fingerprinting for DMV online processing.

Responsibilities

• Respond to very high volume of emails and research problems; maintain issue log.
• Coordinate between states and locations to ensure decals/registration are updated.
• Process forms from locations for updated decals/plates/registrations.
• Request decals/plates from original location for sending to current site.
• Request re-titles when renewal cannot be processed by original location.
• Answer emails and research problems; train temps and associates as needed.
• Prepare monthly reports; run macros; cross-train and assist with other tasks.

Skills

Data entry

Customer service

Multi-tasking

Organizational skills

Verbal communication

Written communication

Analytical skills

Education

High school diploma / GED

Tools

MS Office / Excel

Job description

Driven to be the BestPeople. Performance. Purpose.At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.The Vehicle Registration Renewal Processor is responsible for coordinating registrations between states, requesting decals/registration copies and ensuring they are processed timely and accurately. Respond to incoming calls and e-mails promptly, providing all necessary research and documentation needed. In addition, will be handling data entry of various car information, auditing, monthly reporting use of macros, as well as communication with all field locations.What You'll Do:Answers very high volume of emails and researches problems/maintain log of all requestsCoordinate between original state and requesting location to ensure vehicles has updated decal/registration.Process the request form from all location to have updated decal / plate / registration copies.Request decals / plates from original location to send to the current location.Request re titles to be process if original location cannot process the renewal.Answers e-mails and researches problemsTrain temps and other associates as neededPrepare monthly reports/run macrosCross train and assist in all other tasks as assignedPerks You’ll Get:Access to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages401(k) Retirement Plan with company matched contributionsFull training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and moreWhat We’re Looking For:High School degree/GED required3-5 years data entry experience, customer service skills required. Must be PC literate (MS office/Excel)Excellent data entry skills, multi-tasking, and organizational skills, Good verbal and written communication skills required. Good analytical skills and some macro knowledge preferred. Must be able to work in a fast paced work environment.Background check and fingerprinting required for DMV online processing.The hourly starting salary for this position is $17.50 hourly. This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].Who We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.Virginia BeachVirginiaUnited States of America