Fleet Ops & Reliability Engineer - Global Field Deployments

Industrious Ventures; Torrance, Northern (CA, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Northwood is a modern space infrastructure company building a global network of ground stations. We are seeking a Fleet Operations & Reliability Engineer who will be the first line of defense for uptime and performance for deployed hardware worldwide.

You will move between operating our hardware—interpreting live telemetry, driving incident response, analyzing performance data—and leading field campaigns to deploy, diagnose, and upgrade hardware at remote sites.

Qualifications

• Bachelor's degree in Mechanical, Electrical, Aerospace, or related engineering discipline.
• Experience building, testing, operating, or diagnosing complex electrical or mechanical systems.

Responsibilities

• Own fleet uptime and performance. Deploy, maintain, and troubleshoot a growing network of antennas distributed across the globe.
• Operate and grow our Network Operations Center. Monitor site health, interpret telemetry, send commands and configurations, and drive rapid detection and response for any site or hardware issue.
• Support the rapid expansion of the network by leading hardware deployment campaigns at remote sites around the world. Act as the on-site conductor and POC for hardware deployments and site checkouts.
• Investigate and troubleshoot, then close the loop. Drive root cause analysis on failures and implement fixes that reduce future recurrence.
• Scale our global contractor ecosystem. Source, contract, and onboard regional partners across domestic and international sites.
• Partner closely with product, manufacturing, and test teams to influence designs with a focus on system reliability, maintainability, and long-term lifecycle performance.

Skills

Python/SQL scripting

2D/3D CAD

Telemetry interpretation

Field operations

Project management

Education

Bachelor's degree in Mechanical, Electrical, Aerospace, or related engineering

Tools

Hand tools

Test equipment

Job description

Northwood is a modern space infrastructure company building a global network of ground stations. We are seeking a Fleet Operations & Reliability Engineer who will be the first line of defense for uptime and performance for deployed hardware worldwide.

You will move between operating our hardware—interpreting live telemetry, driving incident response, analyzing performance data—and leading field campaigns to deploy, diagnose, and upgrade hardware at remote sites.