Fleet Operations Supervisor – Transportation Excellence

Infina Health; Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Job summary

Infina Health is seeking a highly motivated Site Supervisor to oversee and optimize daily passenger transportation operations in Reading, PA. You will lead drivers, dispatchers, and support staff, ensure safety and regulatory compliance, and drive service excellence across ambulances, paratransit vans, minivans, sedans, and extended vans.

The role emphasizes staff management, KPI monitoring, policy development, budget stewardship, and collaboration with departments to improve efficiency and

Qualifications

• Bachelor's degree in Business Administration, Transportation Management, Logistics, or related field preferred.
• Minimum of 5 years of experience in operations management within transportation or logistics.
• Strong leadership and team management skills.
• Knowledge of transportation laws, regulations, and best practices.
• Experience with scheduling, dispatching software, and fleet management systems.
• Excellent problem-solving, organizational, and communication skills.
• Ability to work in a fast-paced environment and make quick, effective decisions.
• Proficiency in Microsoft Office Suite and other relevant software tools.
• Valid driver’s license; CDL preferred but not required.

Responsibilities

• Oversee day-to-day operations, including scheduling, dispatch, fleet management, and customer service.
• Develop and implement operational policies and procedures to enhance service efficiency and safety.
• Monitor and analyze KPIs to improve operational effectiveness.
• Ensure compliance with all local, state, and federal transportation regulations.
• Lead and manage transportation staff, including drivers, dispatchers, and support personnel.
• Coordinate vehicle maintenance and inspections to ensure safety and reliability.
• Develop and manage budgets, cost control strategies, and resource allocation.
• Manage profit and loss responsibilities, including revenue forecasting, cost analysis, and financial reporting.
• Implement and oversee training programs to improve service quality and regulatory compliance.
• Collaborate with other departments to streamline processes and improve overall company performance.

Skills

Leadership

Team management

Decision-making

Problem-solving

Communication

Education

Bachelor's degree in Business Administration

Tools

Scheduling software

Dispatch software

Fleet management systems

Microsoft Office

Job description

Infina Health is seeking a highly motivated Site Supervisor to oversee and optimize daily passenger transportation operations in Reading, PA. You will lead drivers, dispatchers, and support staff, ensure safety and regulatory compliance, and drive service excellence across ambulances, paratransit vans, minivans, sedans, and extended vans.

The role emphasizes staff management, KPI monitoring, policy development, budget stewardship, and collaboration with departments to improve efficiency and