Fleet Operations Supervisor – Driver Coaching & Safety

Alto; San Francisco (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Alto is seeking an experienced Shift Supervisor in San Francisco to oversee daily operations for drivers and service agents. You will assign vehicles, coach drivers, and ensure safety, customer service, and efficiency.

You will monitor attendance, coordinate fleet maintenance with external vendors, supervise fleet cleaning, and use metrics to adjust staffing and vehicle deployment to meet demand.

Qualifications

• Proven leadership or supervisory experience.
• Strong organizational and decision-making skills.
• Ability to analyze metrics and make data-driven operational adjustments.
• Excellent communication skills for coaching and team management.
• Familiarity with the San Francisco area and flexible availability.

Responsibilities

• Vehicle Assignments: Assign vehicles to drivers based on operational needs and ensure optimal utilization.
• Driver Coaching: Train and guide drivers to improve safety practices and provide excellent customer service.
• Performance Management: Monitor driver attendance and address infractions related to attendance, conduct, or performance.
• Demand Management: Analyze vehicle occupancy metrics and adjust the number of vehicles on the road to meet customer demand.
• Fleet Maintenance Oversight: Coordinate maintenance with external vendors and ensure vehicles are in top condition.
• Fleet Cleaning Supervision: Oversee the team responsible for cleaning and preparing the vehicle fleet.

Skills

Leadership experience

Strong organizational skills

Analytical mindset

Excellent communication

Fleet maintenance knowledge

Vendor coordination

SF area familiarity

Flexible availability

Job description

Alto is seeking an experienced Shift Supervisor in San Francisco to oversee daily operations for drivers and service agents. You will assign vehicles, coach drivers, and ensure safety, customer service, and efficiency.

You will monitor attendance, coordinate fleet maintenance with external vendors, supervise fleet cleaning, and use metrics to adjust staffing and vehicle deployment to meet demand.