Fleet Operations- Logistics Manager

Stellantis; Auburn Hills (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in the automotive industry is seeking a Fleet Operations - Logistics Manager to serve as the primary liaison between Fleet and Corporate Logistics. This role involves managing customer relationships, monitoring vehicle logistics, and ensuring timely deliveries. The ideal candidate will have strong communication skills, a Bachelor's degree, and experience in logistics or customer service. Join a dynamic team and contribute to optimizing fleet operations.

Qualifications

• Minimum of 3+ years of Customer Service and/or Logistics experience.
• Detail oriented with strong analytical and problem-solving capabilities.

Responsibilities

• Manage customer relationships and respond to logistical inquiries.
• Monitor vehicle logistics and address any holds.
• Coordinate meetings with internal logistics stakeholders.

Skills

Customer Service

Logistics

Communication

Analytical Skills

Problem Solving

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

The Fleet Operations - Logistics Manager is a key role within the Fleet Operations Organization. This role is the primary liaison between Fleet and Stellantis Corporate Logistics. It requires a solid understanding of Fleet's unique customer needs and processes, and the ability to work directly with key large Fleet accounts and Fleet Management Companies. The Logistics Manager will coordinate with Corporate Logistics and associated areas to ensure Fleet vehicles are delivered in a timely manner.

Duties include:

• Customer relationship management -responding to Fleet Management Companies and key customer logistical inquiries.


• Vehicle Logistics - proactive monitoring of vehicles in transit to address aging or any holds


• Communication - Coordinate and lead meetings with internal logistics stakeholders


• In transit Repair - Working closely with Corporate In transit repair team to ensure Fleet units progressing through repair process and addressing any bottlenecks.


• Pool assignments - assign shipping locations for vehicles in the Fleet Pool Program.


• Reporting - publishing reports for key stakeholders; analyzing data to ensure timely deliveries

Basic Qualifications:

• Bachelor's degree


• Minimum of 3+ years of Customer Service and/or Logistics experience


• Strong communication skills, both written and verbal


• Advanced skillset in Microsoft Excel (i.e. pivot tables, macro's, etc.)


• Must be detail oriented with strong analytical and problem-solving capabilities


• Excels in building positive working relationships

Preferred Qualifications:

• Bachelor's degree in Logistics / Operations or a related field of study


• Experience within the automotive industry in an Operations role


• Strong communication skills in negotiations and conflict management