Fleet Operations Lead – Salvage and Moving Logistics

Housing Works; New York (NY); On-site; USD 39,950 - 44,083; Full time

Benefits offered by this job

Health insurance

PTO up to 30 days

Education assistance

Job summary

Housing Works is seeking a Fleet Operations Manager in Long Island City, NY. You will direct daily moving, salvage, and Call Center operations, optimizing truck routing, scheduling, and coordination with donors and shop teams.

Lead, train, and develop staff to meet performance and service standards while ensuring safety and compliance. You will identify revenue opportunities, manage vendor relations, and monitor data to drive efficiency and growth.

Qualifications

• High School Diploma or GED required; OSHA certification preferred or willingness to obtain.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills; customer service oriented.

Responsibilities

• Manage daily operations of Moving Department and Call Center for logistics, including routing and scheduling.
• Supervise, train, and develop movers and staff to maintain high performance and service standards.
• Confirm inbound donation leads into profitable pickups and coordinate with warehouse and shop.
• Implement systems for operational efficiency, accountability, and data tracking.
• Develop and maintain space utilization and staging areas to ensure efficient workflow and timely movement of donations and inventory.
• Oversee fleet maintenance, equipment readiness, and safety compliance.
• Identify opportunities to maximize salvage revenue and drive sustainable growth.
• Partner with vendors for salvage goals, scheduling, and logistics needs.
• Monitor operational data to drive improvements in performance and productivity.
• Maintain strong relationships with thrift leadership and external partners.
• Participate in Housing Works advocacy efforts supporting the mission to end homelessness and HIV/AIDS.
• Assist with recruiting, onboarding, and training staff; develop training tools.

Skills

Driver's license

Microsoft Office

Communication

People management

Education

High School Diploma or GED

OSHA certification

Job description

Housing Works is seeking a Fleet Operations Manager in Long Island City, NY. You will direct daily moving, salvage, and Call Center operations, optimizing truck routing, scheduling, and coordination with donors and shop teams.

Lead, train, and develop staff to meet performance and service standards while ensuring safety and compliance. You will identify revenue opportunities, manage vendor relations, and monitor data to drive efficiency and growth.