Fleet Operations Lead: Drive Driver Performance

Mid-American Specialized Transport; Shelbyville (KY); On-site; USD 60,000 - 70,000; Full time

Job summary

Mid-American Specialized Transport is seeking a drivers supervisor in Operations to lead driver performance and serve as the primary communication link to drivers. You will focus on data accuracy, on-time service, maintenance coordination, and customer satisfaction.

You will manage a full board of tractors and drivers, monitor safety metrics, coordinate with Load Planners and Service teams, and guide strategic planning for workload and service schedules.

Qualifications

• 2-year degree in related field
• 3 years of experience in transportation
• Decision-making ability with little supervision
• Intermediate Microsoft Excel skills

Responsibilities

• Serve as sole communications link to driver for load information, advances, PO, maintenance, and company news.
• Manage assigned tractors and drivers to optimize performance in data entry accuracy, turnover control, and utilization.
• Ensure drivers are current on preventative maintenance.
• Update drivers on road conditions and restrictions from Safety.
• Notify HR promptly of drivers' medical conditions or attendance issues.
• Handle driver complaints and escalate appropriately for timely resolution.
• Collaborate with Load Planners and Fleet Managers to plan workload.
• Coordinate with Service and Breakdown to maintain equipment and meet service schedules.
• Think strategically and plan ahead amid rapid changes with a team-oriented attitude.
• Maintain organization and engagement with team members.
• Maintain positive attitude and trust when issues arise.
• Perform other duties as assigned; duties may change without notice.

Skills

Data entry accuracy

Communication

Strategic thinking

Team oriented

Education

2-year degree in related field

Tools

Microsoft Excel

Job description

Mid-American Specialized Transport is seeking a drivers supervisor in Operations to lead driver performance and serve as the primary communication link to drivers. You will focus on data accuracy, on-time service, maintenance coordination, and customer satisfaction.

You will manage a full board of tractors and drivers, monitor safety metrics, coordinate with Load Planners and Service teams, and guide strategic planning for workload and service schedules.