Fleet Manager

Marten Transport, Ltd.; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Marten Transport, Ltd. is seeking a Driver Supervisor in Phoenix, Arizona. This role involves managing driver performance, ensuring effective communication about loads and company expectations, and maintaining overall fleet operations. Candidates should possess a college degree in business or a minimum of five years’ experience in fleet management, along with strong communication and organizational skills. This position emphasizes daily interactions with drivers and operations staff to achieve optimum performance and customer satisfaction.

Responsibilities

• Act as the sole communication link to drivers for load information and performance counseling.
• Manage the fleet of tractors and drivers for optimum performance.
• Ensure drivers understand customer and company expectations.
• Maintain daily accounting of assigned trucks and drivers.

Skills

Strong oral and written communication skills

Strong organizational ability

Detail oriented

Ability to remain calm under pressure

Basic typing

Education

College degree in business or five years experience in fleet management

Job description

Purpose

Serve as driver’s supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.

Responsibilities

• Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
• Responsible for assigned full fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
  • On-time pickup and delivery performance
  • Pallet management
  • Out of route miles
  • Hours of service compliance
  • Driver availability
  • Accommodation of special routing needs
  • Cost control
• Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
• Daily accounting of all assigned trucks and drivers.
• Other duties as assigned by authorized personnel.

Relationships

Daily interaction with drivers, other operations staff and management via qualcomm, telephone and in person.

Abilities/Skills Required

Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.

Physical Requirements

Ability to sit for extended periods of time. Reasonable manual dexterity.

Education/Training Required

College degree in business or five years experience in fleet management.