Fleet Manager: Driver Performance & Safety-First Delivery

Warren Transport Inc.; Waterloo (IA); On-site; USD 50,000 - 68,000; Full time

Job summary

Warren Transport Inc. is seeking a Fleet Manager to balance the needs of drivers and maximize production, taking accountability for service from dispatch to delivery.

You will coordinate personnel, performance, training, and service needs for an assigned group of drivers to motivate and retain them in line with company objectives. You will coach drivers to ensure safety, punctual delivery, and fleet profitability, advocate Warren’s Safety First culture, and develop strong relationships with

Qualifications

• Four year college degree or equivalent work experience preferred.
• Excellent communication skills, verbal and written.
• Strong problem solving and critical thinking skills.
• Ability to negotiate.
• Proficient with Microsoft Office (Word and Excel).
• Able to build rapport quickly.
• Basic understanding of mathematics and geography.

Responsibilities

• Coach and manage a fleet of drivers to ensure safety, on-time delivery performance, and fleet profitability.
• Demonstrate and advocate Warren’s Safety First culture.
• Develop relationships with drivers to improve performance and retention.
• Accountability for on-time pickup/delivery percentages, out-of-service percentages, miles per month per truck, operator turnover percentages, revenue per truck per week.
• Interact with contractors, Warren employees, and vendors via face to face, phone, email, or instant messaging communication.
• Selling load opportunities to operators.
• Assumes ownership for each load from the point of dispatch to the point of delivery.
• Display sense of urgency and intensity to quickly and accurately achieve goals.
• Dispatches complete and accurate load information at all times. Communicates customer expectations to operator.
• Coordinate with Load Planning personnel to obtain loads that meet driver and customer needs.
• Satisfies all border crossing, port loading or other unique requirements.
• Manages the personal, training, and service needs of an assigned fleet of operators.
• Coordinates operator’s service-related needs to monitor service issues by proactively minimizing and resolving problems.
• Manages DOT-related issues by coordinating compliance with log hours and other safety-related matters.
• Knowledge, understanding and practice of following all laws, regulations, and rules.
• Recommends and implements appropriate plans for improvement where necessary.
• Understand proper cargo securements methods and materials.
• Communicates fleet needs with internal partners and advocates for drivers when needs are not met.
• Notifies CSR and planners if assistance is necessary to help resolve issues.
• Communicates with internal partners when there are changes to a load.
• Meets or exceeds CPM, RWT, and driver turnover percentage goals.
• Performs other duties as assigned.

Skills

Communication

Problem solving

Negotiation

Motivation

Office software

Rapport building

Math basics

Education

Bachelor’s degree or equivalent

Job description

Warren Transport Inc. is seeking a Fleet Manager to balance the needs of drivers and maximize production, taking accountability for service from dispatch to delivery.

You will coordinate personnel, performance, training, and service needs for an assigned group of drivers to motivate and retain them in line with company objectives. You will coach drivers to ensure safety, punctual delivery, and fleet profitability, advocate Warren’s Safety First culture, and develop strong relationships with