Fleet Maintenance & Cost Oversight Specialist

Inspiration Mobility Group; Washington; Hybrid; USD 65,000 - 85,000; Full time

Job summary

Inspiration Mobility seeks an operations-focused professional to manage maintenance for fleets, approve high-value repairs, review invoices, and track costs. You will ensure adherence to guidelines, reconcile bills, and drive reporting on spend and downtime.

You will report to the Senior Director of Fleet Ops and collaborate with Fleet Services, Customer Success, and Fleet Operations to scale our maintenance program while maintaining strong customer communication and vendor accountability.

Qualifications

• 2+ years of experience in fleet services, automotive service management, warranty administration, claims or similar operations.
• Willing to raise discrepancies and follow through to resolution with vendors.
• Ability to read repair estimates/invoices and distinguish necessary work from upsell or warranty coverage.

Responsibilities

• Manage repair-related rental programs, verify rental status, approve/deny requests, and reimburse invoices.
• Review third-party repair orders and escalate workflow issues with vendors as needed.
• Audit completed repairs against authorizations and manufacturer guidelines, document findings.
• Reconcile invoices against approved estimates and resolve billing variances with shops.
• Communicate with customers on status, timelines, and costs in clear, non-technical language.
• Compile vendor performance data into scorecards and prepare materials for reviews.

Skills

Fleet services experience

Cost review & vendor accountability

Data analysis

Customer communication

Excel proficiency

Tools

Excel

Tableau

Sigma

Jira

Confluence

SharePoint

Job description

Inspiration Mobility seeks an operations-focused professional to manage maintenance for fleets, approve high-value repairs, review invoices, and track costs. You will ensure adherence to guidelines, reconcile bills, and drive reporting on spend and downtime.

You will report to the Senior Director of Fleet Ops and collaborate with Fleet Services, Customer Success, and Fleet Operations to scale our maintenance program while maintaining strong customer communication and vendor accountability.