Fleet Maintenance Controller: Drive Availability & Costs

Energy Jobline ZR; Puyallup (WA); Hybrid; USD 42,000 - 69,000; Full time

Benefits offered by this job

Hybrid work after probation

26 days annual leave

Company pension

Death in Service cover

Critical Illness cover

Health Cash Plan

Annual Profit Share Bonus

Employee recognition programs

Support for training and development

Long Service Awards

Free on-site parking

Breakdown cover benefits

Job summary

Energy Jobline ZR in the UK is seeking a qualified Fleet Maintenance Controller to join a busy maintenance team. You will help control repairs, reduce downtime, and manage costs across a diverse vehicle fleet, delivering excellent service to fleet clients.

Responsibilities include assessing maintenance requests, challenging supplier quotes, tracking downtime, updating workshops and customers, and ensuring accurate records and compliant procedures.

Qualifications

• Qualified Vehicle Technician with City & Guilds, NVQ Level 3, IMI, or equivalent automotive qualification.
• Experience in workshop, fleet management, maintenance control, service advisory, warranty, technical support, or engineering environment.
• Knowledge of vehicle compliance, servicing schedules, MOT requirements, and repair processes.
• Ability to challenge repair recommendations and discuss technical matters confidently with workshops and suppliers.
• Strong communication skills and the ability to manage difficult conversations professionally.

Responsibilities

• Assess and authorise vehicle maintenance and repair requests.
• Challenge suppliers to ensure best value and compliance with maintenance standards.
• Monitor vehicle downtime and proactively manage repairs to maximise fleet availability.
• Liaise with workshops, customers, and suppliers to provide updates on repair progress and expected completion times.
• Ensure all maintenance records, authorisations, and vehicle information are accurately recorded within company systems.
• Review estimates and invoices to ensure correct pricing and repair procedures have been applied.
• Escalate technical, commercial, or customer concerns when required.
• Deliver a high standard of customer service while working to deadlines, KPIs, and service level agreements.

Skills

Vehicle maintenance knowledge

Communication skills

Problem solving

Organised

Customer-focused

Education

City & Guilds

NVQ Level 3

IMI or equivalent

Job description

Energy Jobline ZR in the UK is seeking a qualified Fleet Maintenance Controller to join a busy maintenance team. You will help control repairs, reduce downtime, and manage costs across a diverse vehicle fleet, delivering excellent service to fleet clients.

Responsibilities include assessing maintenance requests, challenging supplier quotes, tracking downtime, updating workshops and customers, and ensuring accurate records and compliant procedures.