Fleet Field Supervisor: Safety & Operations Lead

First Student, Inc.; New York (NY); On-site; USD 31,684 - 34,440; Full time

Job summary

First Student, Inc. in New York, NY is seeking a Field Supervisor to monitor driver performance, reinforce safety standards, and support on-time routing and service delivery for our school bus operations.

You will work closely with drivers, district partners, and customers to address concerns, investigate incidents, participate in meetings, and assist with driver interviews and compliance tasks. This full-time role requires strong communication, planning, and the ability to travel within the

Qualifications

• High school diploma or equivalent required.
• 1-2 years of supervisory experience with hourly employees preferred.
• Strong verbal, written, and interpersonal communication skills.
• Must have a working vehicle or reliable transportation to travel within the service area as needed.

Responsibilities

• Monitor driver pre-trip and post-trip inspections and address equipment concerns such as lights, clips, strobes, brakes, and other safety-related items.
• Perform driver road checks, including observations of bus stop timing, safe driving practices, speed, railroad crossings, and overall route performance.
• Observe drivers for work readiness, including uniform, safety vest, appearance, and adherence to company expectations.
• Conduct IPP Safety contacts with drivers and correct safety violations in the field.
• Investigate incidents and accidents by gathering facts, documenting the scene, taking photos, and completing required reports.
• Attend client conferences, parent meetings, and bus coordinator meetings related to driver performance or service concerns.
• Help maintain calm, fact-based discussions with customers, drivers, and client representatives while recommending corrective action to management.
• Complete compliance-related activities, including motor vehicle records, background checks, non‑compliance lists, route signs, GAP applications, accident reports, and safety data entry into DMO or other systems.
• Supervise daily loading and unloading at schools.
• Coordinate transportation support for special events, including driver parking, parent parking, loading, and unloading.
• Monitor on‑time performance and follow up on service issues as needed.
• Dispatch as needed to support daily operations.
• Assist management with driver interviews and other operational needs.

Skills

Supervisory experience

Mobile/field supervision

Communication skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

First Student, Inc. in New York, NY is seeking a Field Supervisor to monitor driver performance, reinforce safety standards, and support on-time routing and service delivery for our school bus operations.

You will work closely with drivers, district partners, and customers to address concerns, investigate incidents, participate in meetings, and assist with driver interviews and compliance tasks. This full-time role requires strong communication, planning, and the ability to travel within the