Fleet Entertainment Programming & Operations Lead

CARNIVAL CRUISE LINES; Miami, Northern (FL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Benefits

401(k) plan with company match

Paid Time Off

Job summary

Carnival Cruise Line seeks a Senior Supervisor, Entertainment- Programming and Operations, to oversee programming and operations across a fleet of 29 ships. You will manage projects, SOPs, and vendor relationships while guiding 100+ shipboard team members.

Lead planning, onboarding trainings, and cross-functional collaboration for guest-focused experiences. Join a team that champions high-performance culture, data-driven decisions, and brand-aligned entertainment across itineraries and holidays.

Qualifications

• Associates Degree in Entertainment, Recreation, Tourism, Hospitality and/or Business.
• Proficient in Microsoft Office 365, with advanced Excel/PowerPoint/Word skills.
• Attention to detail with scheduling accuracy.
• Strong time management to meet deadlines.
• Data analytics to optimize operations and decisions.
• Proven leadership and ability to guide teams.
• Sound decision-making and project management abilities.
• Adaptability to evolving shows and itineraries.
• Diplomacy in stakeholder interactions.
• Organizational skills to manage complex tasks.
• Self-directed and proactive in multi-tasking.

Responsibilities

• Support programming and operations across the fleet for consistency.
• Supervise the Coordinator, Programming and Operations and liaise with directors.
• Collaborate with shoreside and shipboard teams on schedules and budgets.
• Analyze guest experience data to improve entertainment offerings.
• Ensure safety, compliance, and quality across activities and events.

Skills

Problem-solving

Leadership

Organization

Data Analytics

Decision-Making

Project Management

Adaptability

Diplomacy

Time Management

Self-Directed

Education

Associates Degree in Entertainment, Recreation, Tourism, Hospitality and/or Business

Tools

Microsoft Office 365

Excel

PowerPoint

Word

Job description

Carnival Cruise Line seeks a Senior Supervisor, Entertainment- Programming and Operations, to oversee programming and operations across a fleet of 29 ships. You will manage projects, SOPs, and vendor relationships while guiding 100+ shipboard team members.

Lead planning, onboarding trainings, and cross-functional collaboration for guest-focused experiences. Join a team that champions high-performance culture, data-driven decisions, and brand-aligned entertainment across itineraries and holidays.