Fleet Entertainment Operations Supervisor

Carnival Corporation & plc; Miami, Northern (FL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Benefits

401(k) plan

Paid Time Off

Employee cruise discounts

On-site Fitness center

Job summary

Carnival Cruise Line is seeking an experienced Supervisor, Entertainment- Programming and Operations to oversee programming and operations across a 29-ship fleet, guiding 100+ shipboard team members. You will manage inventory, vendor relations, and scheduling, ensuring SOPs align with guest expectations and brand standards.

Leading a team and coordinating with shoreside and shipboard departments, you will drive data-driven improvements, safety/compliance, and cost-effective procurement while

Qualifications

• Associates Degree in Entertainment, Recreation, Tourism, Hospitality and/or Business.
• Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point, and online databases is a plus.
• Attention to Detail: Proven track record in scheduling and planning and able to ensure accuracy to avoid scheduling conflicts and errors.
• Time Management: Strong ability to manage time efficiently to meet deadlines and keep projects on track.
• Data Analytics: Knowledge of how to leverage data to optimize operations and drive strategic decisions.
• Leadership: The ability to guide, motivate, and support team to achieve their best performance.
• Decision-Making: Making informed and timely decisions that benefit the team and organization.
• Project Management: Proficient in project management principles and capable of multitasking.
• Adaptability: Being flexible and able to adjust to changing circumstances and challenges.
• Diplomacy: Mature and able to maintain confidentiality.
• Organization: Skilled in setting priorities and maintaining well-organized tasks and projects.
• Problem-Solving: Identifying issues and developing creative and effective solutions.
• Self-Directed: Capable of handling multiple tasks and projects independently.

Responsibilities

• Program, Operations & Innovation: assist in creation, maintenance, and optimization of SOPs and guidelines.
• Inventory Management: support purchasing, vendor relationships, and logistics for Entertainment Experiences.
• Scheduling: support Entertainment Director scheduling, onboarding trainings, and meetings.
• Demographics Research and Itinerary Planning: analyze guest demographics to tailor programming.
• Significant Impact Fleet Schedule: act as gatekeeper for major schedule items and rollouts.
• Innovation: help develop and maintain entertainment databases and enhancements.

Skills

Scheduling

Data analytics

Leadership

Project management

Communication

Time management

Education

Associates Degree in Entertainment, Recreation, Tourism, Hospitality and/or Business

Tools

Excel

Word

PowerPoint

Online databases

Job description

Carnival Cruise Line is seeking an experienced Supervisor, Entertainment- Programming and Operations to oversee programming and operations across a 29-ship fleet, guiding 100+ shipboard team members. You will manage inventory, vendor relations, and scheduling, ensuring SOPs align with guest expectations and brand standards.

Leading a team and coordinating with shoreside and shipboard departments, you will drive data-driven improvements, safety/compliance, and cost-effective procurement while