Fleet Damage & Repair Operations Manager

avisbudget; Philadelphia (Philadelphia County); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee discounts on Avis/Budget cars

Employee assistance program

Job summary

Avis Budget Group is seeking an Auto Body Damage Manager to lead the fleet services function, overseeing vehicle damage repair and de-fleeting to maximize utilization and profitability in the Philadelphia area.

You will drive operational excellence, lead a high-performing team, and enforce safety, efficiency, and accountability across all damage operations. This role emphasizes vendor management, budgeting, and HR leadership to sustain a strong, safety-focused culture.

Qualifications

• High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience).
• Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field).
• Prior experience writing damage is preferable.

Responsibilities

• Develops operating plans to maximize fleet utilization and direct vehicle damage repair.
• Monitors team performance against KPIs (cost per estimate, idle cars, vendor cycle time).
• Prioritizes vehicles for repair and communicates work to teams.
• Ensures repair orders are completed per guidelines.
• Forecasts budgets and manages key financial drivers such as cost of repair.
• Manages body shop relationships and negotiates rates; conducts audits and ensures service levels.
• Oversees HR policies, hiring, onboarding, and performance management to build a high-performance culture.
• Maintains safety policies and ensures a safe work environment.

Skills

Leadership

Team management

Vendor management

Budgeting & forecasting

Communication skills

Problem solving

HR policy knowledge

Negotiation

Safety compliance

Education

High School diploma / 2-4 year college preferred

Job description

Avis Budget Group is seeking an Auto Body Damage Manager to lead the fleet services function, overseeing vehicle damage repair and de-fleeting to maximize utilization and profitability in the Philadelphia area.

You will drive operational excellence, lead a high-performing team, and enforce safety, efficiency, and accountability across all damage operations. This role emphasizes vendor management, budgeting, and HR leadership to sustain a strong, safety-focused culture.