Fleet Auto Service Technician — Growth & Benefits

Roberthorneford; Apache Junction (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Professional work environment

Job summary

Roberthorneford is seeking an Automotive Service Technician to troubleshoot customer concerns, conduct warranty and non-warranty inspections, and perform repairs across various vehicle makes and models.

Ideal candidates will demonstrate strong communication, a high-energy attitude, and the ability to address customer needs while maintaining a clean, professional appearance. The role involves customer interaction, required training, and adherence to service standards.

Qualifications

• Must have ASE certification.
• High school diploma or equivalent.
• Technical or trade school degree preferred.
• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repair on various vehicle makes/models.
• Excellent communication and customer service skills.

Responsibilities

• Troubleshoot customer concerns using the latest tools provided.
• Greet customers and maintain courtesy.
• Assist as a secondary customer greeter in the Service Drive.
• Keep up to date with all technical publications and terminal operations.
• Ensure safe and timely vehicle service as promised the first time.
• Address original customer concerns before pursuing additional services.
• Inspect vehicles for additional sales opportunities and ensure maintenance per recommendations.
• Return the vehicle clean or cleaner than arrival.
• Participate in factory or in-house training programs.
• Complete all paperwork accurately and attach shop forms to the RO copy.
• Perform other duties as assigned by the Service Manager/Group Leader.
• Come to work on time, in a clean uniform.

Skills

Warranty inspections

Diagnostics

Customer service

Communication skills

Professional appearance

High-energy personality

Good judgment

Driver's license

Education

High school diploma

ASE certification

Technical/trade school degree

Job description

Roberthorneford is seeking an Automotive Service Technician to troubleshoot customer concerns, conduct warranty and non-warranty inspections, and perform repairs across various vehicle makes and models.

Ideal candidates will demonstrate strong communication, a high-energy attitude, and the ability to address customer needs while maintaining a clean, professional appearance. The role involves customer interaction, required training, and adherence to service standards.