Mobile Field Service Technician – Growth & Benefits

Fairfield Auto Group; Williamsport (Lycoming County); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Job summary

Ford Dealership is seeking a Mobile Service Technician to join the expanding team. The role involves traveling in the Mobile Service van to customer workplaces and homes to perform basic service needs and recalls, while upholding a strong customer-first mindset.

Qualified candidates may have B-level or higher qualifications, valid driver's license, ASE/ Ford certifications are a plus, and prior Service Technician experience. Excellent time management and a willingness to learn are essential.

Qualifications

• B-level or higher qualifications preferred
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications desirable but not mandatory
• Service Technician experience preferred
• Must be able to pass a DOT physical
• Detail-oriented and organized
• Requires little or no guidance on jobs

Responsibilities

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Skills

Customer service

Time management

Problem solving

Tech-savvy

Tools

Tablets

Job description

Ford Dealership is seeking a Mobile Service Technician to join the expanding team. The role involves traveling in the Mobile Service van to customer workplaces and homes to perform basic service needs and recalls, while upholding a strong customer-first mindset.

Qualified candidates may have B-level or higher qualifications, valid driver's license, ASE/ Ford certifications are a plus, and prior Service Technician experience. Excellent time management and a willingness to learn are essential.