Fleet Admin Supervisor — Diesel Fleet Operations Lead

Serco; Richmond (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Serco Inc. is seeking a Fleet Administrative Supervisor to support mobile service technicians and a large utility fleet across Indiana and Ohio.

You will oversee maintenance scheduling, work order administration, fleet status reporting, and customer coordination for medium- and heavy-duty diesel trucks. The role requires experience with fleet technology, diagnostic tools, and fleet management systems, plus strong communication with customers and leadership.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 5+ years of industry-related experience.
• Experience with fleet technology, diagnostic tools, and fleet management systems.

Responsibilities

• Oversee maintenance scheduling for mobile service technicians.
• Review work orders for accurate labor, inventory, repair details, and comments before closure.
• Monitor planned maintenance, customer work requests, missed appointments, and out-of-service fleet units.
• Communicate repair status, downtime, and scheduling updates to customers and leadership.
• Oversee work order entry in the ARI system and resolve admin issues affecting payments.
• Coordinate repair preapprovals, subcontracted work, and storm-support scheduling.
• Serve as the primary customer liaison and elevate unresolved issues to management.

Skills

Fleet technology

Diagnostic tools

Fleet management systems

Education

Associate degree

Job description

Serco Inc. is seeking a Fleet Administrative Supervisor to support mobile service technicians and a large utility fleet across Indiana and Ohio.

You will oversee maintenance scheduling, work order administration, fleet status reporting, and customer coordination for medium- and heavy-duty diesel trucks. The role requires experience with fleet technology, diagnostic tools, and fleet management systems, plus strong communication with customers and leadership.