Flavorful Store Manager: Lead Guest Experience & Growth

The Spice & Tea Exchange of Northwest Arkansas; Eureka Springs (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Company parties

Free uniforms

Job summary

The Spice & Tea Exchange of Northwest Arkansas in Eureka Springs, AR seeks a hands-on Store Manager to lead daily operations, develop a high-performing team, and deliver an exceptional Guest experience.

You will oversee selling, blending, inventory, scheduling, and store standards while partnering with the Owner on marketing and community events. This role emphasizes leadership, organization, and a passion for flavor.

Qualifications

• High school diploma or equivalent required.
• Experience managing retail or customer-facing teams.
• Proven ability to lead and develop a team while maintaining guest service standards.
• Strong organization and communication with multitasking ability.

Responsibilities

• Lead by example in Guest experience, selling behaviors, product knowledge, and store standards.
• Lead, train, coach, schedule, and support the store team, setting clear expectations and following up on performance and daily responsibilities.
• Manage daily store operations and priorities, including opening and closing procedures, POS and cash controls, deposits, store security, and required records.
• Oversee inventory and product flow, including ordering, receiving, stock levels, labeling, pricing, inventory adjustments, and physical inventory.
• Oversee and participate in blending, packaging, stocking, merchandising, and production activities to help ensure product availability and quality.
• Maintain a clean, organized, well-merchandised, and Guest-ready store environment.
• Manage labor scheduling and daily floor coverage based on business needs and established budgets.
• Monitor store performance and sales results, using available information to identify opportunities and coach the team.
• Support local store marketing, promotions, events, and community engagement in partnership with the Owner.
• Maintain clear communication with the Owner regarding store performance, staffing, inventory, Guest feedback, and operational needs.
• Perform other store-related duties as assigned by the Owner.

Skills

Retail leadership

Guest experience

Team development

Communication

Organizational skills

Education

High School Diploma or equivalent

Tools

POS & cash controls

Microsoft Office

Inventory management software

Job description

The Spice & Tea Exchange of Northwest Arkansas in Eureka Springs, AR seeks a hands-on Store Manager to lead daily operations, develop a high-performing team, and deliver an exceptional Guest experience.

You will oversee selling, blending, inventory, scheduling, and store standards while partnering with the Owner on marketing and community events. This role emphasizes leadership, organization, and a passion for flavor.