Store Manager - Guest Experience & Team Growth

The Spice & Tea Exchange®; Eureka Springs (AR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Company parties

Free uniforms

Job summary

The Spice & Tea Exchange® in Eureka Springs, AR is seeking a hands-on Store Manager to lead the day-to-day operation, train and develop the store team, and keep Guests engaged with our flavorful products. You will supervise selling, product knowledge, inventory, and production activities to ensure a smooth, guest-friendly experience.

This role emphasizes leadership, organization, and strong communication while maintaining store standards, schedules, and budgets.

Qualifications

• Previous management experience in retail, hospitality, restaurant, specialty food, or a comparable customer-facing business.
• Demonstrated ability to lead and develop a team while maintaining strong Guest service and selling standards.
• Strong organization, communication, follow-through, and ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling, inventory, POS/cash controls, and day-to-day store operations.
• Comfort using computer applications, including point-of-sale systems and Microsoft Office.

Responsibilities

• Lead by example in Guest experience, selling behaviors, product knowledge, and store standards.
• Train, coach, schedule, and support the store team, setting clear expectations and following up on performance.
• Manage daily store operations and priorities, including opening and closing procedures, POS and cash controls, deposits, store security, and records.
• Oversee inventory and product flow, including ordering, receiving, stock levels, labeling, pricing, inventory adjustments, and physical inventory.
• Oversee blending, packaging, stocking, merchandising, and production activities to ensure product availability and quality.
• Maintain a clean, organized, well-merchandised, and Guest-ready store environment.
• Manage labor scheduling and daily floor coverage based on business needs and established budgets.
• Monitor store performance and sales results, using available information to identify opportunities and coach the team.
• Support local store marketing, promotions, events, and community engagement in partnership with the Owner.
• Maintain clear communication with the Owner regarding store performance, staffing, inventory, Guest feedback, and operational needs.
• Perform other store-related duties as assigned by the Owner.

Skills

Retail leadership

Team development

Guest service excellence

Inventory awareness

Scheduling & staff oversight

Store operations

Education

High School Diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

The Spice & Tea Exchange® in Eureka Springs, AR is seeking a hands-on Store Manager to lead the day-to-day operation, train and develop the store team, and keep Guests engaged with our flavorful products. You will supervise selling, product knowledge, inventory, and production activities to ensure a smooth, guest-friendly experience.

This role emphasizes leadership, organization, and strong communication while maintaining store standards, schedules, and budgets.