Flavor & Tea Lead - Retail Guest Experience

The Spice & Tea Exchange of Lexington; Lexington (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Product samples

Advancement opportunities

Paid time off

Training & development

Shift samples

Job summary

The Spice & Tea Exchange of Lexington invites an energetic Assistant Manager to lead our team in delivering memorable guest experiences. You’ll work closely with the owner and manager to guide staff, ensure smooth store operations, and uphold our flavorful standards.

Ideal candidates bring retail or restaurant leadership, a passion for foods and flavors, strong communication, and a hands-on approach. Weekend availability is a plus in our busy shop.

Qualifications

• Experience in a retail, restaurant or customer-focused environment with leadership responsibilities.
• Passion for food, flavor, and creating memorable experiences.
• Strong communication and problem-solving skills.
• Positive, team-oriented attitude with a hands-on approach.
• Tech-savvy with familiarity in POS and store systems.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead by example, providing exceptional guest service and fostering a warm, inviting store atmosphere.
• Become an expert in our spice blends and teas to confidently share product knowledge.
• Package and label products, including custom blends.
• Operate and promote the to-go tea bar and train staff to do the same.
• Merchandise products and maintain an organized store.
• Oversee daily store operations on shifts, including opening/closing and POS tasks.
• Assist with inventory management and collaborate to achieve sales goals.

Skills

Leadership experience

Guest service

Product knowledge

Inventory management

POS proficiency

Weekend availability

Job description

The Spice & Tea Exchange of Lexington invites an energetic Assistant Manager to lead our team in delivering memorable guest experiences. You’ll work closely with the owner and manager to guide staff, ensure smooth store operations, and uphold our flavorful standards.

Ideal candidates bring retail or restaurant leadership, a passion for foods and flavors, strong communication, and a hands-on approach. Weekend availability is a plus in our busy shop.