Full Time Assistant Manager -Specialty Retail

The Spice & Tea Exchange®; Lexington (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Caring Local Owners

Shift Tea & Product Samples

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

The Spice & Tea Exchange is seeking an Assistant Manager in Lexington, VA to lead a team in a dynamic spice and tea store. You will guide guest experiences, manage daily operations, and mentor staff in product knowledge and service excellence.

Ideal candidates have retail or restaurant leadership experience, strong communication, and a hands-on, positive attitude. Weekend availability and comfort with POS systems are a must.

Qualifications

• Experience in retail or restaurant environments; leadership experience preferred.
• Passion for food, flavor, and creating memorable experiences.
• Strong communication and problem-solving skills.
• Positive, team-oriented attitude with a hands-on approach.
• Comfortable using POS and operating systems.

Responsibilities

• Lead by example, provide exceptional guest service and a warm store atmosphere.
• Become an expert in spice blends and teas to share knowledge with guests.
• Blend, package, and label products accurately, including custom blends.
• Operate and promote the to-go tea bar and train staff to do the same.
• Merchandise products to create an attractive, organized store.
• Oversee daily operations, including opening/closing and POS functions.
• Assist owner and manager with inventory management.
• Collaborate to deliver on sales goals.

Skills

Leadership

Guest service

Product knowledge

Communication

Problem solving

Team oriented

Tech-savvy

Weekend/holiday flexibility

Tools

Point-of-sale systems

Job description

Job Description

Do you have a passion for flavors, aromas, and leading a team to create unforgettable customer experiences? If you're a foodie (or a tea-ie) at heart, love helping others, and have experience in retail or restaurants, we want YOU to be our

Assistant Manager!

Step into our store and surround yourself with the irresistible scents of spices, teas, and gourmet blends from around the world. As the Assistant Manager, you’ll play a key role in helping the owner and manager to guide our team, delight our guests, and ensure smooth store operations.

Benefits

• Caring Local Owners
• Shift Tea & Product Samples
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Job Description

Do you have a passion for flavors, aromas, and leading a team to create unforgettable customer experiences? If you're a foodie (or a tea-ie) at heart, love helping others, and have experience in retail or restaurants, we want YOU to be our Assistant Manager! Step into our store and surround yourself with the irresistible scents of spices, teas, and gourmet blends from around the world. As the Assistant Manager, you’ll play a key role in helping the owner and manager to guide our team, delight our guests, and ensure smooth store operations.

What You’ll Do

• Lead by example, providing exceptional guest service and fostering a warm, inviting store atmosphere.
• Become an expert in our unique spice blends and teas to confidently share product knowledge and inspire guests.
• Blend, package, and label products accurately and efficiently, including custom spice blends and teas
• Operate and promote our to-go tea bar and train other staff to do the same.
• Merchandise our products, creating a beautifully presented and organized store.
• Oversee daily store operations on your shifts, including opening/closing procedures and point-of-sale functions.
• Assist owner and manager with inventory management.
• Collaborate with the manager and owner to deliver on sales goals

What We’re Looking For

• Experience in a retail, restaurant or customer-focused environment. Leadership experience preferred.
• A passion for food, flavor, and creating memorable experiences.
• Strong communication and problem-solving skills.
• A positive, team-oriented attitude with a hands-on approach.
• Tech-savvy and comfortable using point-of-sale and operating systems.
• Flexibility to work weekends and holidays as needed.

Compensation: $17.00 - $19.00 per hour

We create and share the experience every day! Life is better lived with a little spice.

The Spice & Tea Exchange was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you’d enjoy sitting with around the dinner table.

"Creating & sharing the experience of a more flavorful life", is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests.

At The Spice & Tea Exchange we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.