Flagship Facilities Lead for Luxury Retail Operations

Tourneau|Bucherer; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Tourneau|Bucherer is seeking a Facilities Lead for our Rolex Fifth Avenue Flagship to oversee maintenance, safety, and the presentation of the luxury store. The role reports to the Operations Director and involves collaborating with vendors and internal teams to uphold the store’s high standards.

You will manage routine repairs, coordinate with contractors, and support events and daily operations to ensure a first-class environment for employees and customers in a fast-paced, customer-focused

Qualifications

• 2+ years of experience in a facilities or maintenance position.
• Basic computer skills.
• Strong verbal and written communication, organization and time management skills.
• Team player with a positive and proactive attitude.
• Ability to lift up to 50 pounds.

Responsibilities

• Identify, document and report maintenance and repair work by utilizing work order ticketing platform.
• Escort third‑party contractors on-site, including primary oversight of the daily cleaning service.
• Perform routine handyman tasks, including minor painting, furniture assembly, fixture installation, and drywall repairs.
• Minor electrical repairs troubleshooting.
• Address basic plumbing issues, including leaky faucets and clogged drains.
• Perform messenger and delivery services when needed.
• Conduct routine facility inspections to identify issues before they result in costly emergencies.
• Maintain the overall cleanliness, appearance and functionality of the facility.
• Support room setups for meetings and special events.
• Move furniture, equipment and supplies as required and/or coordinate with a third party, as necessary.
• Monitor facility spaces for safety hazards and report concerns promptly.
• Ensure compliance with OSHA regulations and fire safety standards.
• Assist with emergency evacuations and related safety protocols.

Job description

Tourneau|Bucherer is seeking a Facilities Lead for our Rolex Fifth Avenue Flagship to oversee maintenance, safety, and the presentation of the luxury store. The role reports to the Operations Director and involves collaborating with vendors and internal teams to uphold the store’s high standards.

You will manage routine repairs, coordinate with contractors, and support events and daily operations to ensure a first-class environment for employees and customers in a fast-paced, customer-focused