Flagship Bakery General Manager | Growth & Guest Experience

Milkbarstore; New York, Northern (NY, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Milk Bar is seeking a General Manager to oversee day-to-day operations of a flagship bakery in New York. You will lead, coach and develop the team to exceed business goals, uphold brand standards, and deliver exceptional guest experiences.

This role owns hiring, onboarding, scheduling, payroll, and performance feedback while ensuring food safety, regulatory compliance, and profitability. You will partner with area management to drive sales, manage inventory, and maintain a welcoming, safe

Qualifications

• 2 years managerial/supervisory experience in hospitality or food industry preferred.
• Strong leadership and decision-making abilities.
• Excellent communication and problem-solving skills.
• Able to work nights, weekends and holidays.

Responsibilities

• Oversee day-to-day operations of the flagship Milk Bar Bakery.
• Recruit, hire, onboard and develop team members; manage performance.
• Drive profitability, control costs and meet financial targets.
• Ensure food safety, regulatory compliance and brand standards.
• Lead with strong culture, schedule staff, and respond to guest feedback.

Skills

Leadership

Communication

Multitasking

Problem solving

Team development

Customer service

Job description

Milk Bar is seeking a General Manager to oversee day-to-day operations of a flagship bakery in New York. You will lead, coach and develop the team to exceed business goals, uphold brand standards, and deliver exceptional guest experiences.

This role owns hiring, onboarding, scheduling, payroll, and performance feedback while ensuring food safety, regulatory compliance, and profitability. You will partner with area management to drive sales, manage inventory, and maintain a welcoming, safe