FL-DOE-OSFA-Office Support Worker

nLeague; Tallahassee (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

nLeague seeks an Office Support Worker in Tallahassee, FL, to answer calls from students about Florida scholarships and grants. The on-site role runs 8:00 AM to 5:00 PM for a duration of 3+ months.

Ideal candidates hold a high school diploma, stay calm under pressure, and are comfortable with computers. Prior customer support experience and solid job tenure are preferred; a level 2 background check including fingerprinting will be required.

Qualifications

• High school diploma, GED, or equivalent.
• Remain calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus.
• Must have strong job tenure.
• Applicants must pass a level 2 screening background check including fingerprinting and statewide/federal checks.

Responsibilities

• Answer calls from Florida high school and college students concerning Florida scholarships and grants.

Skills

Calm under pressure

Computer literacy

Customer support experience

Job tenure

High school diploma

Education

High school diploma or GED

Job description

Job ID: 811798

Department: FL-DOE

Position: Office Support Worker

Location: 325 W. Gaines St. Tallahassee, Florida 32309

Duration: 3+ Months

Shift: 8:00 AM to 5:00 PM (Onsite)

• Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants.

Knowledge, Skills And Abilities

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus
• Must have strong job tenure
• Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.