Fixed Ops Performance Consultant

Dealer Tire; Baltimore (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Dealer Tire is seeking a Fixed Operations Consultant to collaborate with account management and operations teams to diagnose issues and drive dealership performance improvements. You will develop and present implementation plans, build relationships at all levels, and track activities in Salesforce.

The role emphasizes operational execution, data analysis, and strategic communication with regional stakeholders.

Qualifications

• Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field or equivalent work experience
• Minimum 5 years of experience in dealership or automotive service operations
• Excellent communication and facilitation skills, and attention to detail
• Ability to work in a fast-paced environment
• Proficiency at an intermediate level with all Microsoft Office products required
• Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy

Responsibilities

• Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance
• Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results
• Quickly build relationships at all levels of the dealership to implement change
• Develop and improve operational solutions with Regional Operational Managers and extended team
• Communicate analyses and strategic plans based on findings and deliver dealership actions, challenges and opportunities
• Participate in regional meetings and leverage central resources
• Effectively implement Dealer Tire solutions and maximize dealership opportunities
• Manage all activity tracking and account information in Salesforce
• Submit timely update reports, itineraries, and expense reports to management

Skills

Excellent communication

Facilitation skills

Attention to detail

Microsoft Office proficiency

Relationship building

Diagnosis & analysis

Education

Bachelor’s degree

Tools

Salesforce

Job description

Dealer Tire is seeking a Fixed Operations Consultant to collaborate with account management and operations teams to diagnose issues and drive dealership performance improvements. You will develop and present implementation plans, build relationships at all levels, and track activities in Salesforce.

The role emphasizes operational execution, data analysis, and strategic communication with regional stakeholders.