Fixed Networks Support Engineer — Remote Diagnostics

Turkish Aerospace Industries, Inc.; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

Nokia is seeking a Customer Care Support Specialist in the United States to be the technical interface for customers deploying Nokia Fixed Networks Access products.

You will deliver world-class post-sales technical leadership, become the subject matter expert for Nokia Fixed Networks solutions, and maintain strong relationships throughout the customer lifecycle, balancing product knowledge with diagnostic skills and a proactive, learning mindset.

Qualifications

• Experience delivering post-sales technical support to enterprise customers.
• Ability to learn and stay current with Nokia Fixed Networks solutions.
• Strong communication and relationship-building skills.

Responsibilities

• Serve as the technical interface for customers using Nokia Fixed Networks Access products.
• Provide world-class post-sales technical leadership and guidance.
• Develop and maintain lasting customer relationships throughout the lifecycle.

Skills

Remote diagnostics

Customer-facing

Problem solving

Learning mindset

Job description

Nokia is seeking a Customer Care Support Specialist in the United States to be the technical interface for customers deploying Nokia Fixed Networks Access products.

You will deliver world-class post-sales technical leadership, become the subject matter expert for Nokia Fixed Networks solutions, and maintain strong relationships throughout the customer lifecycle, balancing product knowledge with diagnostic skills and a proactive, learning mindset.