Five-Star Patient Care Coordinator - Aesthetics

The Talent Store; Tucson (AZ); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Dental coverage

Vision coverage

Health insurance

2 weeks PTO

Paid holidays

401K with employer match

Résumé du poste

Tucson Plastic Surgery seeks a Patient Care Coordinator to act as the central liaison between patients, surgeons, and clinical teams, guiding patients through their aesthetic journey from consultation to post-op care.

You will conduct preliminary consultations, manage intake, explain procedures and pricing, schedule surgeries, and ensure HIPAA-compliant, five-star service with meticulous documentation and cross-team collaboration.

Qualifications

• 3+ years of patient care experience, preferably in a physician's office or small clinic setting; plastic surgery and/or aesthetics a plus.
• Completion of a Medical Assistant program from an accredited institution.
• Exceptional interpersonal and communication skills with patients, families, and team members.
• Excellent organizational, documentation, and time-management skills, with meticulous attention to detail.

Responsabilités

• Welcome new and existing patients, ensuring every visit reflects a warm, exemplary patient experience
• Conduct preliminary consultations, reviewing patient goals and health history, and provide a seamless handoff - including fully complete patient charting and documentation- to the surgeon
• Explain surgical procedures, recovery expectations, and pre-/post-operative care in detail,
• Schedule and coordinate patient surgeries, pre-operative appointments, and post-operative follow-up care with TPS providers
• Coordinate the scheduling for combined procedures with outside surgical providers, ensuring
• Assist with implant and surgical supplies ordering to support clinic operations
• Uphold strict HIPAA compliance, safeguarding confidentiality and aligning with the practice’s vision and service standards
• Maintain open, collaborative communication with the front office, clinical team, and physicians to ensure continuity of care

Connaissances

Interpersonal skills

Communication skills

Organization & documentation

HIPAA compliance

Formation

Medical Assistant program

Outils

Mod Med EMR

Microsoft Office

Description du poste

Tucson Plastic Surgery seeks a Patient Care Coordinator to act as the central liaison between patients, surgeons, and clinical teams, guiding patients through their aesthetic journey from consultation to post-op care.

You will conduct preliminary consultations, manage intake, explain procedures and pricing, schedule surgeries, and ensure HIPAA-compliant, five-star service with meticulous documentation and cross-team collaboration.