Aesthetic Surgery Patient Care Coordinator

Advanced-Aesthetics; Fayetteville (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Health, Dental, and Vis

401(k) with Employer Contribution

Paid Holidays and Vacation

Voluntary Benefits

Job summary

Advanced Aesthetics is seeking a full-time Patient Care Coordinator in Fayetteville, GA. You will be the primary contact for patients, managing scheduling and guiding them from consultation to post-operative care.

You will coordinate with surgeons, explain procedures and costs, verify insurance, and handle billing while maintaining EMR records to ensure a smooth patient experience. A background in plastic surgery or aesthetic medicine and familiarity with EMR and practice management software is

Qualifications

• Minimum of 2 years of experience in a patient care coordination or medical office role, ideally in a plastic surgery, dermatology, or aesthetic medicine setting.
• Strong understanding of plastic surgery procedures, medical terminology, and patient care processes.
• Experience with insurance verification, billing, and handling financial transactions is highly preferred.
• High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, medical assisting, or a related field is preferred.
• Medical Assistant certification (CMA, RMA, or similar) or a certification in patient coordination or healthcare administration is a plus.
• Certification in billing or coding (CPC, CCS, or similar) is advantageous but not required.
• BLS (Basic Life Support) or CPR certification is preferred but not mandatory.
• Strong computer skills and proficiency with practice management software and electronic medical records (EMR).
• High attention to detail, with excellent organizational and time management skills.
• Ability to handle sensitive situations with empathy, professionalism, and discretion.
• Positive attitude with a genuine interest in providing exceptional service to patients and improving their experience at every step.

Responsibilities

• Act as the main point of contact for patients, scheduling consultations, surgeries, and follow-ups while providing information on procedures, costs, and recovery.
• Coordinate patient care with surgeons and staff, assist with forms, and ensure patients are informed of pre-surgical instructions.
• Explain financial policies, verify insurance, provide billing estimates, and manage payments and financing options.
• Provide post-op instructions, schedule follow-ups, and address recovery concerns to ensure patient comfort.
• Educate patients about procedures, recovery, and outcomes, and act as a liaison between patients and the surgical team.
• Maintain accurate patient records in the EMR system, ensuring secure and up-to-date information.
• Work with the medical, surgical, and administrative teams to enhance patient experience and service delivery.

Skills

Patient interaction

Communication

Billing & insurance knowledge

Computer skills

Education

High school diploma

Associate/Bachelor in healthcare administration or related

Tools

EMR

Practice management software

Billing software

Job description

Advanced Aesthetics is seeking a full-time Patient Care Coordinator in Fayetteville, GA. You will be the primary contact for patients, managing scheduling and guiding them from consultation to post-operative care.

You will coordinate with surgeons, explain procedures and costs, verify insurance, and handle billing while maintaining EMR records to ensure a smooth patient experience. A background in plastic surgery or aesthetic medicine and familiarity with EMR and practice management software is