Five-Star Guest Cashier & Service Specialist

Twenty-Nine Palms Band Of Mission Indians; Coachella (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Twenty-Nine Palms Band Of Mission Indians operates a retail location in Coachella, CA, seeking a full‑time customer service associate. The role emphasizes cash handling, card and voucher transactions, and delivering a Five Star Experience to guests and teammates.

The position requires strong communication, reliability, and the ability to work in a fast-paced environment while maintaining accuracy in daily cash handling and merchandise control.

Qualifications

• High School Diploma preferred.
• Previous experience in retail or customer service is beneficial.
• Able to troubleshoot and diagnose equipment issues.
• Excellent communication and interpersonal skills to interact positively with customers.
• Willingness to learn and work as part of a team.

Responsibilities

• Provide outstanding customer service to guests and employees by exceeding our mission statement.
• Deliver a Five Star Experience to Guests and Team Members by embodying our Service Promise with welcoming, proactive, seamless, personalized and valued service.
• Process sales transactions accurately using the point of sale system and handle refunds when needed.
• Assist customers with product questions, promotions, and store policies.
• Maintain a clean, organized store environment and ensure safety and security procedures are followed.

Skills

Customer service

Cash handling

POS system

Team player

Education

High School Diploma

Job description

Twenty-Nine Palms Band Of Mission Indians operates a retail location in Coachella, CA, seeking a full‑time customer service associate. The role emphasizes cash handling, card and voucher transactions, and delivering a Five Star Experience to guests and teammates.

The position requires strong communication, reliability, and the ability to work in a fast-paced environment while maintaining accuracy in daily cash handling and merchandise control.