Fitting Room Specialist - WOW Customer Experience, ESOP

Scheels All Sports, Inc.; Billings (MT); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Employee discounts

Health coverage

Job summary

Scheels All Sports, Inc. is seeking a friendly, engaged associate to greet customers and manage fitting room flow at our store in Billings. You will learn product details, assist shoppers, and support the sales team to ensure a memorable shopping experience.

Responsibilities include checking customers in/out of rooms, restocking merchandise, answering questions, and keeping the fitting area clean and safe. This role emphasizes teamwork, reliability, and excellent customer service.

Qualifications

• High school diploma or GED, 1–3 months related experience or training, or equivalent.
• Strong customer service and communication abilities.
• Willingness to learn product knowledge and work with sales teams.

Responsibilities

• Greet customers and monitor fitting room usage while tracking merchandise.
• Prepare merchandise (buttons, zips, etc.) to return to selling floor.
• Answer all incoming calls in a friendly, professional manner.
• Learn product knowledge to assist customers and partner with sales associates.
• Direct customers to the correct associate for questions on location, price or use.
• Maintain a clean, safe, and organized fitting room environment.

Skills

Customer service

Communication

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Scheels All Sports, Inc. is seeking a friendly, engaged associate to greet customers and manage fitting room flow at our store in Billings. You will learn product details, assist shoppers, and support the sales team to ensure a memorable shopping experience.

Responsibilities include checking customers in/out of rooms, restocking merchandise, answering questions, and keeping the fitting area clean and safe. This role emphasizes teamwork, reliability, and excellent customer service.