Fitting Room Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Portsmouth (VA); On-site; USD 22,000 - 23,000; Full time

Job summary

The TJX Companies, Inc. is seeking a Retail Associate in the United States to deliver a high level of customer service, operate cash registers, and support store merchandising and cleanliness.

The role may involve cross-training in multiple areas to meet business needs and to promote programs like credit and loyalty. Candidates should have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Rings customer purchases/returns and counts change.
• Maintains and upholds merchandising standards.
• Prepares merchandise for the sales floor following procedures.
• Participates in store recovery and maintains store cleanliness.
• Supports store shrink reduction goals and safety programs.
• Adheres to labor laws and company policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Lifting ability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. is seeking a Retail Associate in the United States to deliver a high level of customer service, operate cash registers, and support store merchandising and cleanliness.

The role may involve cross-training in multiple areas to meet business needs and to promote programs like credit and loyalty. Candidates should have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment.