Fitness Studio Sales & Operations Lead

Otrecruit; Ann Arbor (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Health insurance

Paid time off

Free studio membership

Job summary

Orangetheory Fitness is hiring an Assistant Studio Manager in Ann Arbor, MI. This role focuses on welcoming members, presenting the OTF concept, and leading studio operations alongside the Studio Manager.

You will schedule sales staff, maintain front desk duties, and drive membership growth through targeted outreach and exceptional customer service. Responsibilities include tours, coaching collaboration, and upholding a high-energy, welcoming studio environment.

Qualifications

• 1-3 years of management experience (preferred).
• High School Diploma or equivalent.
• Experience working in a sales, retail or fitness environment (preferred).
• Experience in a customer-facing role (preferred).
• Willing and able to work nights, weekends, and holidays as needed.

Responsibilities

• Welcoming everyone who enters the studio with enthusiasm, energy and knowledge.
• Presenting the OTF concept to prospects (intros).
• Assisting with the creation of weekly schedules for sales associates.
• Maintaining front desk operations: answering phones and interacting with members.
• Leading the studio’s operations in collaboration with the Studio Manager.
• Presenting studio tours to potential members.
• Collaborating with coaching team to guide intros through first workout.
• Selling memberships to support studio growth and achieve personal sales goals.
• Following up on prospects and outreach calls.
• Handling member concerns professionally.
• Participating in studio marketing and outreach events.
• Training and developing sales associates with the Studio Manager.
• Ensuring all areas of the studio are clean and organized.

Skills

Sales ability

Customer service

Leadership

Team coordination

Education

High School Diploma or equivalent

Job description

Orangetheory Fitness is hiring an Assistant Studio Manager in Ann Arbor, MI. This role focuses on welcoming members, presenting the OTF concept, and leading studio operations alongside the Studio Manager.

You will schedule sales staff, maintain front desk duties, and drive membership growth through targeted outreach and exceptional customer service. Responsibilities include tours, coaching collaboration, and upholding a high-energy, welcoming studio environment.