Fitness Sales & Studio Manager

Cirque de Vol Productions; Raleigh (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Job summary

Cirque de Vol Productions is seeking a Fitness Sales & Studio Manager who genuinely enjoys building connections with students and staff. You will lead with assertiveness, proactivity, and a detail‑oriented approach to customer service and sales while supporting a welcoming, goal‑driven studio culture.

You will drive enrollment, manage staff, coordinate events, and oversee daily studio operations, including merchandise and property tasks, to sustain growth and community engagement.

Qualifications

• Experience in fitness sales and management.
• Proven leadership and staff development abilities.
• Excellent communication and organizational skills.

Responsibilities

• Respond to inquiries via website, email, and phone; hire and manage staff as needed.
• Drive new lead conversions and member retention within fitness programs.
• Coordinate marketing and community events to support sales and enrollment goals.
• Oversee hiring, scheduling, and training of customer service and fitness sales staff.
• Manage daily studio upkeep, supplies, and inventory at the merchandise counter.
• Assist on-site with property management tasks and maintenance scheduling as required.

Skills

Customer service

Sales

Leadership

Communication

Time management

Organization

Staff coaching

Enrollment goals

Tools

Walla

Slack

Trello

Gmail

Wix

Social media

Job description

We are seeking a Fitness Sales & Studio Manager who genuinely enjoys building connections with students and staff. The ideal candidate will be assertive, pro-active, detail-oriented, organized, and self-motivated, with strong customer service and sales skills. We are looking for someone who knows how to set goals for themselves, and meet them.

Key Responsibilities

• Customer Service: Ensure prompt responses to inquiries via our website, email, and phone. Hire and manage additional support staff as needed.
• Sales and Enrollment: Drive new lead conversions and member retention within our fitness programs, utilizing effective sales strategies.
• Coordinate Marketing and Community Outreach events as needed to nurture sales and enrollment goals.
• Management and Administration: Oversee hiring and staff scheduling for customer service and fitness sales associates, and ensure accounts and attendance records are maintained by the staff team. Hire & Onboard fitness coaches and front desk sales team as needed.
• Studio Operations: Manage daily studio upkeep, order supplies, and oversee inventory at the merchandise counter.
• Property Management: Assist on-site with any urgent property management tasks and maintenance scheduling as required/if they arise.

Qualifications

• Proven prior experience in fitness sales and management.
• Strong leadership skills with the ability to coach and develop staff.
• Excellent communication, time management, and organizational skills.
• Excellent ability to train, hold professional tension, and delegate.
• Capacity to meet and exceed enrollment goals while upholding studio values and policies.
• Resourcefulness in learning and navigating online software programs is essential.

Preferred Qualifications

• Experience with student registration software is preferred but not required. Familiarity with Walla, Slack, Trello, Gmail, Wix, and social media platforms is a plus.

We are a diverse, welcoming, and inclusive community that values go-getters who know how to set and achieve goals. If you are passionate about fitness and community-building, we look forward to meeting you!

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Paid time off