Fitness Member Services Associate - Flexible Schedule & Growth

Absolute Recomp; Lewisville (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A fitness service provider in Lewisville, Texas, is seeking a highly motivated member services representative for an entry-level position. This role focuses on cleaning, customer service, and selling, with immediate eligibility for incentives. No prior selling experience is required, as full training will be provided to equip you for success in the fitness industry.

Qualifications

• Passion for helping people in the fitness industry.
• No prior selling experience required as full training will be provided.

Responsibilities

• Assist customers with service inquiries and product purchases.
• Maintain cleanliness of the facility.
• Promote sales and incentives to increase membership.

Skills

Customer service

Sales experience

Job description

Benefits:

• Incentive Opportunity
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Responsibilities

Member Experience

• Welcome members and guests with enthusiasm and professionalism.
• Check members in and assist with account questions.
• Answer phones, emails, and member inquiries.
• Resolve basic member concerns and escalate issues when needed.
• Create a positive, high-energy atmosphere.

Retail & Sales

• Educate members on supplements, apparel, and promotions.
• Process retail purchases accurately.
• Maintain merchandising standards.
• Restock inventory and communicate low stock.

Club Operations

• Complete assigned cleaning and reset rotations.
• Maintain locker rooms, workout areas, and common spaces.
• Complete opening, mid-day, or closing checklists.
• Follow all operational procedures and safety standards.

Administrative

• Process memberships, freezes, upgrades, and cancellations.
• Maintain accurate member records.
• Handle cash and POS transactions accurately.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, hospitality, retail, or fitness experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using POS systems and technology.
• Team-oriented with a positive attitude.

Physical Requirements

• Stand and walk for extended periods.
• Lift up to 45 pounds regularly and up to 60 pounds occasionally.
• Work mornings, evenings, weekends, and holidays as business needs require.

Other Duties: Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Player for this job. Duties, responsibilities, and activities may change at any time with or without notice.