Fitness Member Experience Specialist

D1 Training - Brighton; Brighton (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Free gym membership

Job summary

D1 Training - Brighton is seeking a part-time Front Desk Associate to join our fitness-focused community in Brighton, MI. The role focuses on greeting members, handling phone and email inquiries, coordinating prospective member bookings, and supporting daily facility operations.

The position emphasizes afternoon and evening availability, with 5–15 hours weekly. Opportunities for advancement and ongoing training are available in a dynamic, supportive gym environment.

Qualifications

• 1+ years in sales.
• 1+ years in a customer service setting ideally in the fitness industry.

Responsibilities

• Contribute to a welcoming, supportive atmosphere by serving as the 'face of D1' when members enter the facility.
• Making outbound calls daily to prospective members with an emphasis on responsiveness and value.
• Logging and managing communications with current and prospective members.
• Providing accurate and beneficial information about D1 services to meet members' goals.
• Lead daily cleaning tasks to maintain a world-class fitness environment.
• Willingness to contribute to other tasks as needed for facility operations.
• Most Hours are in afternoons/nights

Skills

Sales experience

Customer service

Job description

D1 Training - Brighton is seeking a part-time Front Desk Associate to join our fitness-focused community in Brighton, MI. The role focuses on greeting members, handling phone and email inquiries, coordinating prospective member bookings, and supporting daily facility operations.

The position emphasizes afternoon and evening availability, with 5–15 hours weekly. Opportunities for advancement and ongoing training are available in a dynamic, supportive gym environment.