Front Desk: Membership Growth Pro - Fitness Community

D1 Training; Gambrills (MD); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Job summary

D1 Training, a growing athletic-based fitness franchise, is seeking a Front Desk Sales Associate to excel in relationship-building and drive memberships. You’ll greet and engage clients, follow up consistently, and create opportunities for in-person conversations that convert to memberships.

You’ll respond quickly to inquiries, schedule consultations with the coaching team, and track activities in the CRM. This role emphasizes professionalism, community engagement, and a positive, coachable

Qualifications

• Experience in sales or appointment setting or customer service.
• Comfortable making outbound calls and following up with clients.
• Strong communication and relationship-building skills.
• Ability to work independently while contributing to a team.

Responsibilities

• Respond quickly to inbound inquiries from clients.
• Build rapport with parents, athletes, and adult clients to understand goals.
• Schedule and coordinate in-person sales consultations with coaching team.
• Track activity and follow-ups accurately in the CRM.
• Represent D1 Training professionally within the local community at events.

Skills

Sales experience

Outbound calls

Customer service

Relationship-building

Strong communication

Organized

Job description

D1 Training, a growing athletic-based fitness franchise, is seeking a Front Desk Sales Associate to excel in relationship-building and drive memberships. You’ll greet and engage clients, follow up consistently, and create opportunities for in-person conversations that convert to memberships.

You’ll respond quickly to inquiries, schedule consultations with the coaching team, and track activities in the CRM. This role emphasizes professionalism, community engagement, and a positive, coachable